Account Manager
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Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Account Manager youll be responsible for nurturing relationships with Impilos key customers ensuring they receive exceptional value renew their contracts and expand their engagement with our platform and services. Youll act as the strategic partner and trusted advisor for clients working closely with Product Operations and Customer Success to drive satisfaction and growth.
What Youll Do
Manage a portfolio of healthcare and enterprise clients ensuring consistent communication and strategic engagement.
Drive account renewals and identify upsell / cross-sell opportunities.
Translate customer feedback into actionable insights for the product and operations teams.
Develop account plans and quarterly business reviews to track success metrics
Collaborate with the CSM team to ensure seamless onboarding and ongoing customer value.
Track and report on account performance health scores and retention metrics.
What Youll Bring
3 years of experience in account management partnerships or B2B relationship roles (healthtech or SaaS experience a plus).
Strong commercial acumen with proven renewal and upsell success.
Excellent communication and presentation skills.
Empathy curiosity and a customer-first mindset.
Comfortable working cross-functionally in a fast-paced environment.
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Job Title: Night Shift Alert Triage Specialist Location: Remote (Work from Home) Compensation: $14/hour Schedule: Night shifts (8pm to 4 am or 12 am to 8am) Job Overview We are seeking a reliable and detail-oriented individual to join our team as a Night Shift Alert Triage Specialist ... View more
