Sales Account Manager
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Job Location:
Shelton, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Serve as the primary contact for regional and national accounts developing strategies that support customer goals and expand TOMRAs recycling solutions and other affiliated products.
Maintain deep knowledge of bottle bill laws across multiple states (e.g. NY MI IA CT MA ME VT) and guide customers through compliance requirements and regulatory changes.
Lead customer onboarding including site surveys workflow design capacity planning and execution of installations upgrades and retrofits.
Ensure customers understand TOMRAs equipment portfolio system capabilities reporting tools and operational best practices.
Monitor operational performance across locations analyzing uptime service trends and redemption volumes to drive efficiency improvements.
Partner closely with field service and operations teams to ensure proactive maintenance and timely resolution of technical issues.
Provide performance dashboards and strategic insights to help customers enhance experience and optimize labor and throughput.
Manage contract renewals service agreements and commercial discussions while identifying opportunities for solution upgrades and expansion.
Train store and redemption center teams on machine operation troubleshooting safety and regulatory requirements; develop training materials and workshops.
Act as the escalation point for operational issues coordinating crossfunctional teams to resolve problems and implement corrective actions.
Conduct quarterly or semiannual business reviews presenting insights on performance trends regulatory impacts and efficiency gains.
Manage a multistate territory site visits regular communication and maintaining accurate CRM documentation (IFS).
Represent TOMRA at bottle bill association meetings recycling conferences environmental sustainability events and local stakeholder gatherings.
Comply with lawful instructions provided by your People Leader
Qualifications :
QUALIFICATIONS -
Preferred basic understanding of TOMRA technology or equivalent
Proficient in MS Office software especially MS Excel & MS PowerPoint
Knowledge of Customer Relations software (e.g. SalesForce IFS)
Excellent oral/written communication skills
Excellent presentation skills
Excellent customer relations skills
Availability to travel at least 50% of the time
EDUCATION and/or EXPERIENCE
Education: Two (2) four (4) years of college.
Experience: Five years sales support experience and work with sales staff.
Experience working within the beverage industry preferred
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Business Development
- Customer Service
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Customer Base
- New Customers
- Territory
- Business Relationships
- Sales Goals
- Sales Process
- Powerpoint
- New Clients
- Technical Support
About Company
TOMRA North America, is a top International Reverse Vending and Recycling Company. At Tomra transformation is at the heart of everything we do. We transform ideas & technology to create intelligent and pioneering tools to support a sustainable future.
