Project Administrator
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Role
As a Managed Technology Project Administrator at Infotrust youll play a pivotal role in overseeing and coordinating multiple customer-facing and internal initiatives. Youll ensure the successful delivery of Installations Additions Moves & Changes (IMACs) manage client onboarding and drive product and service uplift projects. This role is all about planning executing and monitoring a pipeline of IMAC deliveries collaborating with technical procurement and cyber security specialists and ensuring a smooth handover to our Service Desk team for ongoing support.
Key Responsibilities
- Oversee delivery management governance and reporting for client and internal initiatives
- Provide clear transparent reporting to clients internal teams and suppliers
- Participate in presales activities to ensure deliveries are scoped resourced and scheduled
- Build and manage delivery schedules in ServiceNow coordinating technical engineering and Service Desk handover tasks
- Identify and manage dependencies impacting delivery
- Track and manage scope cost schedule and resources using RAID practices
- Lead cross-functional teams to achieve program objectives
- Foster a collaborative inclusive team culture focused on knowledge sharing and continuous improvement
- Establish and maintain quality standards and compliance with Infotrusts internal policies
- Conduct regular reviews and audits of deliverables and processes
- Implement continuous improvement initiatives to enhance program effectiveness and customer satisfaction
- Ensure smooth transition of deliverables to clients and Service Desk teams
About You
- 35 years experience in project management or administration with a proven track record of successful team collaboration and solution delivery
- Strong leadership communication and interpersonal skills
- Excellent organisational and problem-solving abilities with the capacity to manage multiple priorities
- Proficiency in project management tools (ServiceNow experience highly regarded)
- High-level understanding of managed technology products and ITIL processes
- Experience in cyber security services/software highly regarded
- Project Management Professional (PMP) certification or equivalent preferred
- Experience in client-facing roles highly regarded
- Qualifications in project management or business highly regarded
How to Apply
Please click to apply now or for more information reach out to:
Required Experience:
Manager
Key Skills
- Microsoft Office
- Construction Experience
- Microsoft Outlook
- Microsoft Word
- Sage
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Microsoft Project
- Administrative Experience
- Project Coordination
