System Support Analyst

Commerce, CO - USA

Hourly Salary: USD 25 - 27

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

About Gibson

Gibson Homewares is the nations leading producer of dinnerware cookware cutlery tools and gadgets - all the essentials needed for prep cooking dining and entertaining.

For over 40 years and spanning four generations as a respected and trusted family-owned company Gibson Homewares has developed a portfolio of brands across multiple categories. The position is at our corporate offices. Based in Los Angeles (City of Commerce) Gibson is known for delivering product lines with style and value to the global retail marketplace. Gibsons legacy brands include Gibson Elite Gibson Home and Soho addition Gibson is a driving force behind global brands such as Gibson Home Gibson Elite Soho Lounge Bloomhouse Martha Stewart Babish Kenmore Crockpot Oster Mr. Coffee Sur La Table Calphalon and Peanuts.

At Gibson PEOPLE ARE THE #1 PRIORITY. Gibson is always looking for new talent to join our growing team.

For more information visit us at

Job Title: SYSTEM SUPPORT ANALYST

The System Support Analyst is responsible for supporting end-users hardware and software needs as well as managing Microsoft 365 the VoIP phone system and security solutions. Will also assist with some server and networking related tasks as needed.

System Support Analyst Responsibilities:

Responsible for end-user support with hardware/software issues
Manage Microsoft 365 environments including Exchange Online SharePoint OneDrive and Teams
Administer VoIP Phone system
Manage EDR and other security solutions
Administer Active Directory users and groups
Administer wireless network systems
Assist with server and network related tasks and issues
Perform scheduled after-hours maintenance as needed
Generate technical reports memos and instructional materials for end-users
Respond to after-hours emergencies as needed

System Support Analyst Requirements:

Full-time position to work in office in Los Angeles Monday to Friday 8:30 am to 5:00 pm
Minimum of 3-5 years of IT experience with end-user support
Strong working knowledge of Windows operating systems and Microsoft office software
Knowledge of MacOS
Strong working knowledge of Microsoft 365 administration
Knowledge of Windows Active Directory permissions group policies
Knowledge of server and networking fundamentals
Maintain high level of confidentiality with all the Team Member related security and safety matters
Ability to work under pressure in a high volume and fast paced environment

Required Experience:

About GibsonGibson Homewares is the nations leading producer of dinnerware cookware cutlery tools and gadgets - all the essentials needed for prep cooking dining and entertaining.For over 40 years and spanning four generations as a respected and trusted family-owned company Gibson Homewares has deve...