Director Business Operations Model e

Fords Model Eteam is charged with delivering the companys vision of a fully electric transportation future. Model e is customer-obsessed entrepreneurial and data-driven and is dedicated to delivering industry-leading customer experience for electric vehicle buyers and owners. Youll join an agile team of doers pioneering our EV future by working collaboratively staying focused on only what matters and delivering excellence day in and day out. Join us to make positive change by helping build a better world where every person is free to move and pursue their dreams.

What youll do...

The Director of Business Operations for Model e is a high-impact strategic leadership role serving as the primary advisor and right-hand to the General Manager of Model e. As a key leader within Fords EV business unit this individual is responsible for managing global business operations and ensuring the GMs office functions with maximum efficiency. This role is not just an operator but a strategic storyteller who can synthesize complex data and analytics into actionable insights that shape the future of Fords EV business.

The ideal candidate will bridge the gap between high-level strategy and operational execution translating technical and financial data into compelling narratives removing barriers to change and navigating the complex fast-paced environment of the EV industry. You will be accountable for the performance of the Model e Business Office leading a team to deliver data-driven insights that shape the future of Fords electric hybrid and EREV portfolio.

Strategic Leadership & Execution

• GM Advisory: Serve as a trusted advisor to the GM proactively identifying and analyzing critical business issues retail trends and competitive threats in the EV market.

• Strategy Implementation: Drive the mid-to-long-term execution of Model e business plans focusing on key growth areas product portfolio decisions and the reimagined dealer/customer experience.

• Objective Setting: Lead the annual objectives and KPI setting process (aligned with Ford corporate goals) cascading these metrics across the Model e leadership team and cross-functional partners.

Governance & Operational Excellence

• Global Governance: Continuously improve the Model e Management System effectiveness and maturity level. Design and manage efficient global governance forums. Set agendas facilitate decision-making and ensure rigorous follow-up on action items to eliminate blind spots. Support employee engagement initiatives to include ensuring business progress is broadly shared.

• Business Office Alignment/Best Practice Sharing: Maintain a high-impact collaborative network with the Business Office leads of Ford Blue Ford Pro Lincoln and FCSD. Drive enterprise alignment by synchronizing cross-BU priorities sharing operational best practices and ensuring Model es methodologies are integrated effectively within the broader Ford framework.

• Business Operations Review (BOR): Lead the creation of monthly BOR and Board of Directors materials crafting high-quality data-driven narratives that reflect the state of the global Model e business.

• Workflow Optimization: Streamline the GMs daily operations and workflow prioritizing projects and managing resources to ensure the leadership team remains focused on the highest-value initiatives.

• Financial Oversight: Partner with Finance to monitor budgets track KPIs monthly maintain a healthy Profit Improvement Action (PIA) funnel and coordinate Plan-Do-Check-Act (PDCA) cycles when performance deviates from the plan.

Growth & Stakeholder Management

• Value Creation: Communicate the Model e transformation story to internal and external audiences in partnership with stakeholders creating tailored materials for CEO speaker events and investor relations.

• Strategic Vendors and Consultants: Serve as the central point of contact for select high-priority external partnerships. Manage the end-to-end lifecycle of consultancy engagements from initial scoping and needs assessment to final execution and delivery. Partner closely with Procurement and Finance to streamline vendor interactions ensuring third-party expertise is leveraged efficiently to solve complex business challenges without creating operational friction.

Culture & People Leadership

• Team Development: Manage and mentor the Business Office staff fostering a culture of high performance agility and continuous learning.

• Ford OS Advocacy: Role model Ford OS behaviors and drive the adoption of new digital tools and technologies to improve global collaboration.

• Change Management: Improve team-wide information flows and onboarding processes to enable rapid scaling and cultural alignment within the Model e unit. Manage SharePoint and Teams channels to centralize key information and increase transparency.

Youll have...

• Bachelors degree in Business Administration Finance Engineering or a related analytical field or equivalent combination of relevant education and experience.

• 10 years of progressive experience in business operations finance or strategic consulting.

• Experience managing teams and directing multiple departments.

Even better you may have...

• Executive Presence: Extensive experience working closely with senior executive leadership (ELT) and Boards of Directors.

• Communication: Exceptional ability to distill complex data into concise business documents and impactful presentations.

• Strategic Problem Solving: Guided by long-term objectives; able to solve abstract problems without precedent and remove barriers to change.

• Financial Acumen: Strong understanding of financial modeling accounting principles and the ability to identify complex financial issues.

• Agility: Proven success in a startup or high-growth environment; ability to adapt to shifting priorities in a fast-paced global market.

• Industry Passion: Deep interest in electric vehicles software-defined products and the future of automotive retail.

• Experience in sales/ go to market experience

You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!

As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:

Immediate medical dental vision and prescription drug coverage

Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays including the week between Christmas and New Years Day

Paid time off and the option to purchase additional vacation time.

This position is leadership level 5 and ranges from $20.

For more information on salary and benefits click here: sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid

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