Chief Clinical Services Officer

Kensington - Australia

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Ngala supporting WA Families for over 130 years

CHIEF CLINICAL SERVICES OFFICER

Permanent Full-Time

Kensington location Family friendly work environment

Salary packaging benefits to increase your take home pay up to $15900

ABOUT THE ROLE

Ngala is a well know Western Australian charity that supports children and families. We are entering into an exciting period of growth and transformation and we are seeking a Chief Clinical Services Officer to help shape the future of clinical services. These include

Preventative and early intervention services
Mental health programs
Residential parting services and
Statewide community supports

The Chief Clinical Services Officer (CCSO) is a key member of the Ngala Executive Team reporting directly to the Chief Executive Officer. This role provides the unique opportunity to influence service innovation uplift clinical governance and drive improved outcomes for families at scale. Our recent focus has been on strengthening modernising care pathways digital capability and high impact clinical model initiatives to be championed and expanded by the CVSO.

DUTIES

Responsibilities include but are not limited to:

Provide strategic leadership for all clinical and early intervention services across Ngala. Drive the business planning and ongoing development of the Clinical Services portfolio in line with Ngalas Strategic Plan.
Provide operational leadership enabling efficient and effective service delivery including operational practices to ensure financial clinical and operational outcomes are met.
Build strong partnership with government peak bodies tertiary organisations health networks and community organizations
Drive evidence-based decision-making and use of data to improve client outcomes and analyse performance data and implement strategies for improvement.
Ensure compliance with the National Safety and /quality Health Service Standards child safe standards and other relevant frameworks

ABOUT YOU

As the successful candidate you will have:

Extensive leadership experiences in major health care community health or hospital systems.
Tertiary qualifications in Clinical Service and / or Business Management.
Health Practitioner Registration with a professional body (eg AHPRA or equivalent).
Deep understanding of family services mental health child development or early intervention models.
A commitment to culturally safe inclusive and equitable service delivery including child safe principles.
An understanding of delivering culturally safe service including ATSI and Multicultural.
Strong governance capability operational insight and a passion for clinical excellence.
Values that align with Ngala focus on Human Connection Integrity Fairness and Creativity.

ROLE REQUIREMENTS

Able to work across other Ngala sites as required
Possession of a current National police clearance
Possession of a Working with Children Check
Possession of a current WA drivers licence

WHY JOIN US

Lead transformative change at one of WAs most respected family service organisations.
Work with a dedicated team making a real difference to thousands of families every year.
Enjoy a supportive culture with genuine commitment to innovation impact and staff wellbeing.
Access professional development salary packaging and flexible work arrangements.

HOW TO APPLY

Applications will close 5pm Tuesday 17 February 2026. Shortlisting will commence immediately and at our discretion this job posting may be extended or removed earlier. We encourage you to submit your application promptly.

Click Apply and follow the prompts to submit your CV and cover letter outlining the skills and experience you can bring to the role.

Please direct any enquiries to Michelle Dillon CEO at

If you are an experienced and talented professional who is passionate about leading clinical services and making a positive impact in the community we would love to hear from you.

ABOUT US

Ngala has been operating in Western Australia for over 130 years and today we deliver a range of services and programs that supports parents families and communities to enhance the wellbeing and development of children and young people. We believe when parents and families are confident and communities are strong safe and healthy children and young people will achieve their full potential.

This is underpinned by our core values of Human Connection Integrity Fairness and Creativity.

CULTURE

Ngala is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander people people from culturally diverse background people who identify as LGBTIQA and people with a disability.

We acknowledge the Traditional Owners of the land where our programs and services operate and pay our respects to Elders past and present in the spirit of reconciliation. We acknowledge the importance of children being raised with connection to culture community and family.

To find out more about Ngala visit .

Required Experience:

Chief

Ngala supporting WA Families for over 130 yearsCHIEF CLINICAL SERVICES OFFICERPermanent Full-TimeKensington location Family friendly work environment Salary packaging benefits to increase your take home pay up to $15900ABOUT THE ROLENgala is a well know Western Australian charity that supports chi...