Senior Admission Counsellor
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
COMPANY PROFILE
Established in 2015 upGrad is Asias largest integrated Learning Skilling and Workforce Development company. We offer a diverse range of programs in high-growth fields such as Data Science Machine Learning Product Management MBA Digital Marketing and Entrepreneurship. Our mission is to revolutionize the way people learn by creating accessible high-quality educational experiences that empower individuals to thrive in their professional career.
JOB SCOPE
A successful Admission Profiler excels in initiating contact with potential leads thoroughly qualifying them and cultivating genuine interest and necessity in upGrads programs and offerings. As an Admission Profiler you will serve as the vital link between upGrads potential learners and our Admission Counsellors. Your primary objective is to establish a meaningful connection with the learner understand their requirements and effectively arrange Video Counselling VC sessions with our Admission Counsellors.
RESPONSIBILITIES & DUTIES
Engage with assigned leads and promptly initiate contact through the auto dialer system.
Qualify leads by assessing their interest needs and eligibility for upGrads programs.
Build rapport credibility and establish trust with leads through effective communication and active listening.
Schedule Video Counselling VC sessions with Admission Counsellors for qualified leads.
Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
Maintain accurate records of lead interactions and follow-up activities in the CRM system.
BASIC ELIGIBILITY CRITERIA
Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ) with at least 1 year spent in a single company.
Min Graduation is required.
Previous experience working a 6-day work week.
Currently working in the capacity of an individual contributor.
Proven track record of meeting targets in the existing company.
SKILLS
Excellent verbal communication skills with an emphasis on fluency in the English language.
Ability to listen effectively build trust with potential learners and approach situations with patience and empathy.
Ability to persuade learners towards attending the Video Counselling VC session to ultimately influence their enrollment decisions.
Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.
Company Industry
IT Services and IT Consulting
Key Skills
- Crisis Management
- Motivational Interviewing
- Crisis Intervention
- Behavioral Health
- Intake Experience
- Mediation Experience
- Microsoft Outlook
- Case Management
- Computer Literacy
- Mental Health Counseling
- Social Work
- Addiction Counseling
