Vocalink Connections partners with nationally recognized brands to deliver high-quality customer service solutions through a network of skilled independent contractors. Our mission is to create flexible remote opportunities for motivated professionals who enjoy helping customers while managing their own schedules and earning potential.
We are seeking reliable self-driven Independent Customer Service Agents to support our client programs. Contractors will provide professional customer service while working remotely and independently. This role offers flexibility multiple client program options and performance-based earning opportunities.
Requirements
Self-motivated and dependable with strong communication skills
Ability to work independently in a remote environment
Customer service or call center experience preferred (not required for all programs)
Reliable internet connection and a quiet professional workspace
Willingness to operate as an Independent Contractor (1099)
Provide customer service support via phone chat and/or email depending on the selected client program
Handle customer inquiries troubleshooting order support billing questions and general assistance
Follow client-specific service guidelines scripts and procedures
Maintain professionalism accuracy and courtesy in all customer interactions
Complete required client certification and onboarding (some programs offer partially paid certification)
Protect customer and company information through strict confidentiality standards
Apply Here: Environment & Flexibility 100% Remote Work from Home Flexible scheduling choose your own availability Ability to select from multiple client programs No commuting required Supportive onboarding team to assist throughout the registration process Pay varies by client program Average earning range: $11$15 per hour depending on program selection and performance Bi-weekly payments issued directly to contractors No W-2 employment or employee benefits To begin the application process with Vocalink Connections click the link below. Our recruitment team will provide next steps including platform registration and program selection. Apply Here: assistance is needed during the application process our team is available to help. If you are seeking a flexible remote independent contractor opportunity and enjoy delivering exceptional customer experiences we encourage you to apply. Provide customer service support via phone chat and/or email depending on the selected client program Handle customer inquiries troubleshooting order support billing questions and general assistance Follow client-specific service guidelines scripts and procedures Maintain professionalism accuracy and courtesy in all customer interactions Complete required client certification and onboarding (some programs offer partially paid certification) Protect customer and company information through strict confidentiality standards If you are seeking a flexible remote independent contractor opportunity and enjoy delivering exceptional customer experiences we encourage you to apply.Compensation
How to Apply
Joining Vocalink Connections
Key Responsibilities
Join Vocalink Connections
Required Skills:
Customer Service General Computer Knowledge
Required Education:
High School
IT Services and IT Consulting