Job Title: Service Engineer - Barstow TX
Location (On-site Remote or Hybrid): Barstow TX (onsite)
Contract Duration: until 12/31/2026
Working hours - 8-5 Mon-Fri occasionally need to support different shift hours and on call.
Job Description:
Job Posting Title: On-Site Service Engineer AI Data Center
Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments including next-generation AI platforms. This is a hands-on customer-facing role focused on maintaining uptime resolving complex hardware issues and delivering outstanding on-site service. Prior AI experience is not required-strong data center and server fundamentals are what matter most.
What Youll Do
- Provide on-site support for Dell server and data center systems ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds swaps component replacements and firmware updates
- Troubleshoot system issues across hardware firmware and operating systems escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed
What You Bring
- Experience supporting servers or data center hardware in a field enterprise or customer-facing environment
- Hands-on skills with server components (CPU memory power supplies GPUs etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies including AI platforms
Qualifications
- 3 5 years of experience in technical support field service or data center roles
- Associate or Bachelors degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus but not required
- Ability to lift up to 50 lbs travel to customer sites and support flexible/on-call schedules
Job Title: Service Engineer - Barstow TX Location (On-site Remote or Hybrid): Barstow TX (onsite) Contract Duration: until 12/31/2026 Working hours - 8-5 Mon-Fri occasionally need to support different shift hours and on call. Job Description: Job Posting Title: On-Site Service Engineer AI ...
Job Title: Service Engineer - Barstow TX
Location (On-site Remote or Hybrid): Barstow TX (onsite)
Contract Duration: until 12/31/2026
Working hours - 8-5 Mon-Fri occasionally need to support different shift hours and on call.
Job Description:
Job Posting Title: On-Site Service Engineer AI Data Center
Seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments including next-generation AI platforms. This is a hands-on customer-facing role focused on maintaining uptime resolving complex hardware issues and delivering outstanding on-site service. Prior AI experience is not required-strong data center and server fundamentals are what matter most.
What Youll Do
- Provide on-site support for Dell server and data center systems ensuring rapid issue resolution and minimal downtime
- Perform hardware maintenance including server builds swaps component replacements and firmware updates
- Troubleshoot system issues across hardware firmware and operating systems escalating when appropriate
- Support both reactive and preventive maintenance following established procedures
- Collaborate with internal teams and customers during service events to ensure clear communication and resolution
- Document work performed and contribute to shared knowledge and best practices
- Participate in on-call rotations and support extended coverage when needed
What You Bring
- Experience supporting servers or data center hardware in a field enterprise or customer-facing environment
- Hands-on skills with server components (CPU memory power supplies GPUs etc.)
- Familiarity with Linux or similar operating systems
- Strong troubleshooting and problem-solving abilities
- Comfortable working independently on-site and communicating clearly with customers
- Willingness to learn and support emerging technologies including AI platforms
Qualifications
- 3 5 years of experience in technical support field service or data center roles
- Associate or Bachelors degree in IT or related field (or equivalent experience)
- Dell or other vendor certifications are a plus but not required
- Ability to lift up to 50 lbs travel to customer sites and support flexible/on-call schedules
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