DescriptionIf you want to make valuable contributions to your team and expand your career and skills in in the financial operations world then an Operations Specialist role within JP Morgan Chase could be the perfect opportunity for you. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Operations Senior Specialist- Document Execution in Satisfaction Processing you will perform a variety of roles within the Home Lending space all related to facilitating the transition of a loan to closure.
Job responsibilities
- Perform basic clerical tasks such as filing photocopying faxing imaging data entry and opening correspondence
- Create and maintain loan files
- Work with the underwriting department
- Provide coverage for any of the support roles as dictated by absences or volume fluctuations
- Monitor and update various system records and credit website
- Communicate with external agents and internal colleagues to resolve issues and discrepancies
- Perform additional duties as assigned
- Collaborate with internal partners across Consumer Feedback Communication & Governance Programs.
Required qualifications capabilities and skills
- Possess strong attention to detail and strong problem-solving skills
- Ability to work in a fast-paced environment
- Basic office and computer skills
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
Preferred qualifications capabilities and skills
- Prior customer service experience
- High school diploma or equivalent
Required Experience:
Senior IC
DescriptionIf you want to make valuable contributions to your team and expand your career and skills in in the financial operations world then an Operations Specialist role within JP Morgan Chase could be the perfect opportunity for you. With highly supportive leadership and programs to foster growt...
DescriptionIf you want to make valuable contributions to your team and expand your career and skills in in the financial operations world then an Operations Specialist role within JP Morgan Chase could be the perfect opportunity for you. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.
As an Operations Senior Specialist- Document Execution in Satisfaction Processing you will perform a variety of roles within the Home Lending space all related to facilitating the transition of a loan to closure.
Job responsibilities
- Perform basic clerical tasks such as filing photocopying faxing imaging data entry and opening correspondence
- Create and maintain loan files
- Work with the underwriting department
- Provide coverage for any of the support roles as dictated by absences or volume fluctuations
- Monitor and update various system records and credit website
- Communicate with external agents and internal colleagues to resolve issues and discrepancies
- Perform additional duties as assigned
- Collaborate with internal partners across Consumer Feedback Communication & Governance Programs.
Required qualifications capabilities and skills
- Possess strong attention to detail and strong problem-solving skills
- Ability to work in a fast-paced environment
- Basic office and computer skills
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
Preferred qualifications capabilities and skills
- Prior customer service experience
- High school diploma or equivalent
Required Experience:
Senior IC
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