Product Coordinator

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

We are looking for a Product Coordinator to support the build and evolution of our app-based technology working at the intersection of product members and development. Reporting to the Product Manager you will be the connective tissue that keeps our product engine running smoothly coordinating between our internal team our members and developers to ensure nothing slips through the cracks and everything ships on time.

If you are the kind of person who loves structure thrives on details and takes pride in being the one who keeps things moving this role will give you real exposure to product development and put you at the heart of improving member experience.

What youll do

Create update and manage Jira tickets with clear descriptions screenshots priorities and steps to reproduce
Track sprint progress and follow up with stakeholders to prevent blockers and keep tasks moving
Support sprint ceremonies including prep documentation action items and follow ups
Test new features and bug fixes before release and log structured QA feedback for developers
Coordinate weekly communication with developers ensuring priorities and timelines are clear
Maintain product trackers and internal documentation so the wider team has visibility
Support member onboarding coordination across our programmes and collect experience feedback
Handle member questions and troubleshooting requests relating to app functionality quickly and professionally
Log bugs and support tickets track them through to resolution and escalate high-impact issues with urgency
Prepare accurate weekly steering committee updates and document decisions from product meetings
Monitor support inbox and assist with administrative tasks as needed

What youll bring

Strong organisational skills and natural ability to manage details tasks and timelines without dropping the ball
Exceptional communication skills and ability to work professionally with members senior leadership and external partners
High attention to detail with a track record of documenting decisions following up and closing tasks completely
Logical thinking and ability to learn systems quickly even if youre not technical
Experience with or exposure to developers dev teams e-commerce environments or digital agencies is a major bonus
Familiarity with Jira agile workflows or sprint cycles is highly valued but not essential if youre eager to learn
Proactive follow through and ownership mentality in fast-paced environments
Genuine care for member experience and understanding that tight processes create better products

Why Ecommerce Equation

We are the rocket ship behind some of Australias and the USs most ambitious founder led ecommerce brands
Led by ecommerce expert Jay Wright our systems and coaching have helped thousands of businesses scale
Paid acquisition sits at the centre of our growth so youll have real responsibility and real impact
We are a fast moving tight knit team that values excellence speed and ownership
You will have the freedom to test experiment and shape the direction of our acquisition strategy
You will be part of a business that is growing quickly and building something meaningful fun and exciting (Were #11 in the AFR Fast)

Interested Apply now. Questions Reach out to our Talent Manager Liz at

Required Experience:

What youll do

Create update and manage Jira tickets with clear descriptions screenshots priorities and steps to reproduce
Track sprint progress and follow up with stakeholders to prevent blockers and keep tasks moving
Support sprint ceremonies including prep documentation action items and follow ups
Test new features and bug fixes before release and log structured QA feedback for developers
Coordinate weekly communication with developers ensuring priorities and timelines are clear
Maintain product trackers and internal documentation so the wider team has visibility
Support member onboarding coordination across our programmes and collect experience feedback
Handle member questions and troubleshooting requests relating to app functionality quickly and professionally
Log bugs and support tickets track them through to resolution and escalate high-impact issues with urgency
Prepare accurate weekly steering committee updates and document decisions from product meetings
Monitor support inbox and assist with administrative tasks as needed

What youll bring

Strong organisational skills and natural ability to manage details tasks and timelines without dropping the ball
Exceptional communication skills and ability to work professionally with members senior leadership and external partners
High attention to detail with a track record of documenting decisions following up and closing tasks completely
Logical thinking and ability to learn systems quickly even if youre not technical
Experience with or exposure to developers dev teams e-commerce environments or digital agencies is a major bonus
Familiarity with Jira agile workflows or sprint cycles is highly valued but not essential if youre eager to learn
Proactive follow through and ownership mentality in fast-paced environments
Genuine care for member experience and understanding that tight processes create better products

Why Ecommerce Equation

We are the rocket ship behind some of Australias and the USs most ambitious founder led ecommerce brands
Led by ecommerce expert Jay Wright our systems and coaching have helped thousands of businesses scale
Paid acquisition sits at the centre of our growth so youll have real responsibility and real impact
We are a fast moving tight knit team that values excellence speed and ownership
You will have the freedom to test experiment and shape the direction of our acquisition strategy
You will be part of a business that is growing quickly and building something meaningful fun and exciting (Were #11 in the AFR Fast)

Interested Apply now. Questions Reach out to our Talent Manager Liz at

Required Experience: