Client Engagement and Membership Ambassador
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Portico are currently recruiting for an engaging and customer focused Client Engagement and Membership Ambassador to join our team based at a well-known institution in the West End.
The institution offers business executives the opportunity to purchase a membership and in doing so enjoy the many benefits that they have to offer. This includes a place to work meet host clients and network as well as enjoying training sessions and seminars.
As a Client Engagement and Membership Ambassador you will be the face of the institution engaging with members and visitors to enhance their experience.
Alongside this key duties of the Client Engagement and Membership Ambassador are: -
- To welcome new members and their guests providing comprehensive tours of the facilities and explaining all membership benefits.
- To assist new members with the sign-up process by filling out online forms and ensuring all necessary information is collected.
- To conduct follow-up communications via email and telephone to complete membership applications and address any queries.
- To promote the benefits of membership while escorting guests of members to specific lounges or meeting rooms.
- To gather and relay member feedback to help improve services and offerings.
- To highlight key membership benefits such as prime location competitive pricing and networking opportunities.
Hours: 40 hours per week shifts from 8:30am-5pm Monday-Friday with some Sunday cover.
Salary: 33000
This is a Fixed Term Contract until 31/05/2026
Qualifications :
The successful candidate will have: -
- Proven experience in a customer-facing role preferably in a membership or hospitality environment.
- Excellent communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in basic IT and administrative tasks.
- Ability to thrive in a team-oriented environment.
- High levels of professionalism and attention to detail.
- Excellent sales skills and abilities.
Additional Information :
Whats in it for you
- Excellent holiday allowance
- Pension contributions
- Life insurance
- Enhanced annual leave
- Recommend a Friend Bonus Scheme
- Thank you voucher scheme.
- 24-hour personal helpline for employees providing counselling & information services.
- Access to Choices our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers hotels cinemas and many more.
- Our Training Academy provides excellent training and development opportunities for our people.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
Wong Sun Hing Group was founded in the 1960s, started in the textile industry and has grown in tandem with Hong Kong's continuous economic development. We have always focused on the pursuit of quality, and have created a number of premium products in the real estate, food and beverage ... View more
