Charity E-commerce Specialist
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Job Location:
Monthly Salary:
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Become a changemaker with Islamic Relief Canada! Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner.
About Relief Collective:
The Relief Collective is Islamic Relief Canadas charity shop providing an online platform for supporters to contribute to breaking the cycle of poverty through purchasing rightsholder products and merchandise. The proceeds from the Relief Collective go directly towards supporting our projects and programs worldwide.
Job Purpose:
Reporting to the Director of Marketing the Charity E-commerce Specialist is responsible for overseeing the day-to-day operations of The Relief Collective ensuring smooth management of inventory order fulfillment product development and marketing execution.
This role requires a balance of operational efficiency creative thinking and strategic marketing insight to ensure the shop remains both mission-aligned and commercially effective. The Charity Shop Specialist will work closely with marketing product and operations teams to streamline processes strengthen brand presence and maximize the shops impact.
Essential Duties & Responsibilities:
1. Operations Management
Oversee daily shop operations ensuring efficiency across all functions.
Manage inventory to ensure products are consistently available well-tracked and accurately reported.
Ensure orders are processed fulfilled and delivered in a timely manner with a focus on customer satisfaction.
Develop and implement systems to improve efficiency reduce errors and streamline workflows.
2. Product Development
Collaborate with internal teams and external partners to design and launch new products aligned with brand values.
Conduct market research to understand customer needs preferences and trends.
Oversee product lifecycle from concept to launch ensuring quality and relevance.
Innovate around packaging sustainability and storytelling to strengthen product appeal
3. Marketing & Campaign Execution
Plan and execute marketing campaigns to drive traffic engagement and sales for The Relief Collective.
Ensure branding messaging and visual identity are consistent across all shop-related communications.
Collaborate with the marketing team to leverage social digital and offline channels to maximize impact.
Monitor analyze and report on campaign performance applying insights to future initiatives.
4. Collaboration & Stakeholder Management
Work closely with the finance and operations teams to align shop activities with organizational goals.
Build relationships with vendors suppliers and fulfillment partners.
Support cross-departmental initiatives where shop activities intersect with broader campaigns and programs.
Qualifications & Competencies
Bachelors degree in Marketing Business Retail Management or related field.
Minimum 35 years of experience in retail operations e-commerce or marketing.
Strong understanding of inventory management order fulfillment and product development.
Excellent organizational and project management skills with keen attention to detail.
Strong analytical ability to interpret data and inform decision-making.
Creative mindset with the ability to translate brand identity into engaging products and campaigns.
Excellent written and verbal communication skills.
Motivated self-starter with the ability to manage multiple projects simultaneously.
Hybrid Work Policy:
IRC has a hybrid model where in-office requirements are based on distance from our Burlington headquarters or a regional office(Surrey EdmontonCalgaryand Ottawa). Depending on where you live this can range fromtwo days a week to one day a month.
Commitment to Accessibility:
Islamic Relief Canada is committed toprovidinginclusive employment opportunities. Accommodation requests are invited at all stages of IRC recruitment hiring and employment processes. We make every effort to provide reasonableaccommodationsin a timely manner. If you have any accommodation requests or questionsregardingthe hiring process contact us at or 1-.
Starting Salary:
$66500.00Please note: The posted starting salary is intended to provide potential candidates with a general understanding of the compensation associated with the position. The actual salary offered will start at this figure with adjustments possible based on individual qualifications and other relevant factors.
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Growing Experience
- Conversion Optimization
- Google AdWords
- Hybris
- Magento
- Account Management
- SEO
- E-Commerce
- Analytics
