Registered Nurse After Hours Telehealth Support (HammondCare)

NSW Health

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profile Job Location:

Sydney - Australia

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

About HammondCare

Make a difference every day to the lives of older Australians in need by joining the team at provide expert aged care home care dementia care and palliative care for older people regardless of circumstances beliefs background or financial situation led by our not-for-profit Christian foundations and backed by research and clinical expertise.

Weve been caring for people for over 90 years recruiting and developing passionate team members who can support older people through some of lifes most difficult circumstances. Whether its in our innovative residences our hospitals or at home from the most complex situations to just offering a little help we bring the same skill experience and compassion to all we not just care its HammondCare.

About the role

HammondCare works to provide its staff with support career development opportunities education responsibility and recognition work/life balance and satisfying Community Palliative Care Service (CPCS) After Hours Telehealth Nurse is a key member of the HammondCare Health and Hospitals CPCS who works within the Mission Motivation and Mission in Action of HammondCare to provide clinical advice to patients caregivers and other clinicians after-hours (evenings weekends and on public holidays).

HammondCare is a NSW Health-affiliated organisation all NSW Health transferrable entitlements will be recognised.


The essence of this role

  • Respond to calls through the CPCS 1800 and 1300 number from community palliative care patients their caregivers and other clinicians within the LHD

  • Calls may be via telephone alone or escalated to video link via Microsoft Teams

  • Calls will involve the triaging of concerns assessment of symptoms and circumstance and offering evidence-based advice

  • There is the potential for the Telehealth nurse to work from home on evenings once appropriate set up is established with reliable internet

  • The Telehealth nurse will have access to a senior medical specialist via phone for escalation of concerns requests for admission review of expected death at home procedure

  • The Telehealth nurse will have access to the After-Hours Nurse Manager for escalation of concerns requirement of admission to either PCUs

  • The Telehealth nurse will have access to a procedure manual

  • All calls will be recorded in a clear timely manner in the patients electronic medical record and on a shared log

  • Calls will be recorded to show a plan of action e.g. CPCS to follow up in morning call to NSHNS to visit


About you

  • Current registration with Australian Health Practitioner Regulation Agency

  • A passion to work in the specialty area of community palliative care

  • At least four years general experience including two years in palliative care and holds or is working towards post graduate qualifications in palliative care

  • Demonstrated strong IT skills including use of Microsoft Outlook and Teams

  • Demonstrated interpersonal skills and ability to liaise with multiple clinicians to provide best possible supportive care

  • Effective written and oral communication skills

  • Experience in community nursing (desirable)

  • Oncology nursing experience (desirable)

  • Ability to undertake a comprehensive assessment via the telephone or video link

  • Empathy and patience


Benefits - What are we offering

  • Market-leading remuneration

  • Additional training & career development opportunities

  • Reward and Recognition Program

  • Fitness Passports: Full facility access can include gyms group classes and pools for yourself and your family.

  • Free independent confidential counselling services wand wellbeing resources available through our Employee Assistance Program (EAP) for you & your family.

  • Exclusive discounts at MyCar; Servicing Brakes Repairs and Tyre Care Plans

  • Exclusive commercial discounts for JB HI-FI The Good Guys Optus Dell and Samsung


Ready to make a change Apply Now by clicking this link: any specific queries please contact Katrina Comito at


Closing Date: 13th February 2026


HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We thrive on creating an equal employment environment where everyone from any background can be themselves.

All short-listed applicants for these positions will be asked to consent to a criminal record check immunisation staff screening & vaccination compliance checks.


Required Experience:

IC

About HammondCareMake a difference every day to the lives of older Australians in need by joining the team at provide expert aged care home care dementia care and palliative care for older people regardless of circumstances beliefs background or financial situation led by our not-for-profit Christi...
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Key Skills

  • EMR Systems
  • Hospital Experience
  • Acute Care
  • ICU Experience
  • Hospice Care
  • Workers' Compensation Law
  • Home Care
  • Nursing
  • Catheterization
  • Critical Care Experience
  • Medication Administration
  • Tube Feeding

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