Group Head, Payarena Mall

DUTIES AND RESPONSIBILITIES:

1. Define and execute the business strategy for both the Fashion & Lifestyle and General Merchandise departments.
2. Lead category growth through assortment planning pricing strategy vendor acquisition and brand partnerships.
3. Drive key metrics including traffic conversion GMV customer retention and profitability.
4. Oversee merchandising campaign planning online merchandising and promotions to enhance customer engagement and sales.
5. Collaborate with marketing product technology and logistics teams to deliver a seamless end-to-end customer experience.
6. Establish strong vendor management frameworksensuring quality control pricing consistency and timely fulfillment.
7. Monitor performance data and consumer insights to refine strategy and inform decision-making.
8. Ensure operational excellence across supply chain inventory and fulfillment processes.
9. Represent Payarena Mall at leadership forums and collaborate closely with executive management on strategic initiatives.

KEY COMPETENCY REQUIREMENTS

Knowledge/Experience:

• Proven experience scaling or managing online retail operations across multiple categories.
• Strong knowledge of digital merchandising vendor management marketplace dynamics and user acquisition strategies.
• Excellent business acumen data-driven decision-making ability and strong commercial instincts.
• Exceptional leadership communication and cross-functional collaboration skills.
• Demonstrated ability to build and manage high-performance teams in a dynamic environment.
• Entrepreneurial mindset with a passion for innovation and operational efficiency.
• Prior experience at or working with large e-commerce platforms (e.g. Jumia Konga Amazon Shopify-based marketplaces).
• Understanding of digital payments logistics integrations and omnichannel commerce models.
• Experience managing a tech-enabled marketplace or startup from early stage to growth.

Skill/Competencies:

1. Strong interpersonal skills.
2. Excellent written/oral communication skills.
3. Strong analytical skills.
4. Organizational skills.
5. Confident negotiator and ability to close the right type of business deals at the highest level.

JOB REQUIREMENTS

Education:

A degree/HNDBachelors degree in Finance Business Engineering Computer Science or a related discipline.

Experience:

Minimum of 12 years of experience in e-commerce retail digital marketplaces or consumer goodswith at least 5 years in a senior leadership role. Post NYSC experience.