Senior Solution Consultant (Eastern US)
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Mission
NewRocketbrings 20 years of advising and supporting clients in designing implementing and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner the Company has completed over 3000 projects across nine industry specializations. NewRocket Goes Beyond Workflows to help clients transform their enterprise into a place where employees flourish customers thrive and people matter. With over 3000 ServiceNow certifications NewRockets business strategists take a holistic strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
NewRocket has been awarded the 2024 BEST Award 2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF) 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year. We are #GoingBeyond
Come join our Crew!
Our Approach to Work
At NewRocket people are not just the backbone; theyre the heartbeat. We champion diversity celebrate creativity and embrace the uniqueness each person brings to the table. Here its not just about a job; its about fostering a healthy work-life balance creating a culture that thrives on collaboration and innovation and supporting professional growth for individuals and teams.
We believe in creating meaningful experiences not just for our clients but for every member of our crew. Your voice matters your growth matters and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated and together lets create something extraordinary!
Your Career
NewRocket is seeking a Senior Solution Consultant who works in collaboration with our Sales teams for the successful advisement of ServiceNow solutions and services. The incumbent leads complex technical solution development in a client facing environment.
Your Impact
- Leads complex technical solution development related to NewRockets full range of services and products; engages in conceptual thinking to understand advanced issues and implications
- Collaborates directly with clients to develop and articulate technical solutions often to senior technical and non-technical audiences
- Considered an expert in pre-sales and solution development
- Collaborate with Sales teams in the qualification of customer needs through discovery
- Participates across the sales lifecycle on acquiring new customers in close collaboration with sales crew members
- Provide mentorship and informal leadership to Solution Consultants as a senior resource
- Leads demonstrations of product both standard and tailored to prospects and existing customers
- Scopes and delivers Proof of Concept/Proof of Value engagements with prospects
- Lead competitive analyses and understands differentiators between the company and its competitors
- Understands business and technical problems addressed by the products including key regulations business drivers evolving business needs and security
- In conjunction with Sales and Professional Services conducts transition briefings communicates commitments and expectations in preparation for deployment
Your Experience
- 5 Years Solution Consulting or Sales Engineering experience in the ServiceNow platform industry
- Demonstrated ability to lead the discovery of customer issues and develop technical solutions to address any customers business issue to ensure the best customer experience possible
- Strong knowledge and skills within assigned practice majors / minors
- Expert-level knowledge of pre-sales and complete understanding of the full sales life cycle
- Expert-level knowledge of technical solution development
- Excellent communication skills in both internal and external capacities; strong relationship-building skills including at a senior level who may not have subject matter expertise in ServiceNow; must adapt and interpret communications and influence key decision-makers
- Provides advisement in a proactive approach with Customers and internal teams
- Proficiency with the ServiceNow platform required
- Detail-oriented self-motivated and organized
Education:
- A four-year undergraduate degree in Computer Science Computer Engineering Information Systems or demonstrated work experience
- ServiceNow sales certifications and/or Presales certifications
- ServiceNow CSA (Nice to have!)
- ServiceNow CIS (Nice to have!)
We Take Care of Our People
NewRocket is committed to a diverse and inclusive value and celebrate diversity believing that every employee matters and should be respected and are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran status. For individuals with disabilities who would like to request an accommodation please contact To learn more visit: Experience:
Senior IC
Key Skills
- Marketing
- Business Process
- Customer Service
- Communications
- Cloud
- Products demonstration
- C#
- Database
- CRM
- Project Management
- Client Relationship
- Interpersonal skills
- Sales goal
- Sales Process
- Analytics
About Company
NewRocket is a full-service, elite ServiceNow partner that helps enterprise leaders solve their toughest business problems and navigate change with confidence.
