Program Specialist

Novato, CA - USA

Yearly Salary: $ 25 - 30

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: Program Specialist - Family Center

Regular Full time: 40 hrs./weekNon-Exempt

Schedule: Tuesday Saturday; 9am 5:30pm

Pay range: $25 - $30 per hour.

Reports To: Director Family Programs

Start Date: Open until filled

Homeward Bound of Marin

Come join our team! Homeward Bound of Marin is Marin Countys primary provider of shelter and housing for individuals and families experiencing homelessness. We help unsheltered individuals and families transform their lives through emergency shelter short- and long-term supportive housing job training and placement and wraparound services.

Our mission is Opening Doors to Safety Dignity Hope and Independence which guides everything we do.

We are seeking a Family Programs Specialist to join our Family shelter and housing team and help families move toward stability and self-sufficiency.

Education or Training Equivalent to:

Bachelors degree in social work psychology social welfare or a related field OR two (2) years of experience in a related residential or housing program.

Qualifications and Abilities:

Minimum of two (2) years experience working with under-resourced or low-income populations; experience working with individuals experiencing homelessness preferred.
Experience in residential and/or housing programs.
Knowledge of Housing First and harm-reduction principles.
Working knowledge of SSI SSDI and SDI.
Experience with data entry systems (HMIS Salesforce or similar).
Proficiency with Microsoft Word Excel cloud-based systems and Adobe.
Comfort working in a culturally and ethnically diverse work environment

Physical Requirements:

Ability to sit and use a computer for moderate periods (13 hours per day).
Ability to stoop crouch kneel or crawl occasionally.
Ability to lift or move objects up to 40 pounds.

Key Responsibilities

Practical task

Maintain accurate waitlist and call log for familyshelter.
EnterandupdateinformationintotheHomelessManagementInformation System (HMIS) Whole Person Care and other databases asrequired.
Conduct screening/diversion calls.
Maintain a case load of up to 4 families.
Prioritizefamiliesonwaitlists andmaintainconciseandaccurate notesregarding the status ofhomelessness.
Conduct vulnerability assessments for families seekingshelter.
Ensure shelter maintains a minimum of 90% occupancy.
Assist with building upkeep and maintenancerequests.
Serve on the agency wide safety committee and monitor safety inspections.
Collaborate and co-lead with regularly scheduled community meetings.
Support overseeing/monitoring communal chore list andcompletion.
Coordinate shelter events (i.e.:holidays).
Prevent and/or resolve conflicts skillfully using astrengths-based approach and restorative justicemodel.
Able to maintain professional boundaries and set limits.
Providesupportivecounselingguidanceand referralstocommunity.

Documentation and Compliance

Complete timely accurate and compliant documentation including case notes assessments care plans and progress updates in accordance with policies and funder requirements.
Ensure client records clearly demonstrate eligibility service delivery engagement and progress toward housing goals.
Maintain accurate and timely data entry in HMIS and HIPPO (Salesforce database)
Meet all documentation and case management deadlines including intake enrollment reassessments housing goals and discharge documentation.
Participate in quality assurance monitoring and audit processes including responding to documentation reviews and corrective actions.

Case Management Housing-Focused Services and Outcomes

Develop implement and regularly update individualized client-centered housing and care plans.
Monitor document and adjust plans proactively to address changing needs or barriers.
Coordinate services with internal teams and external partners to ensure continuity of care and timely referrals.
Document housing and service outcomes to support program performance measurement and funder reporting.
Manage a caseload with strong organization time-management and prioritization skills.

Professional Standards and Team Collaboration

Participate in weekly supervision program meetings all-staff meetings and required training.
Maintain confidentiality and comply with all agency policies including HIPAA where applicable.
Contribute positively as a collaborative accountable member of the Homeward Bound team.

Other duties as assigned

Written & Verbal Communication Skills:

Ability to read and interpret documents write routine reports and correspondence and speak effectively before small groups of clients or employees of the organization.
Communicate clearly and professionally with supervisors team members volunteers and program participants.

Desired Qualities:

Compassionate flexible non-judgmental and respectful.
Strong problem-solving and multitasking skills.
Comfortable working independently and as part of a team.
Open to feedback and ongoing learning.
Commitment to ending homelessness and working effectively with diverse populations.
Sense of humor encouraged.

Equal Opportunity

Homeward Bound is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff leave of absence compensation benefits and training. It has always been and continues to be Homeward Bounds policy that employees should be able to enjoy a work environment free from all forms of harassment and discrimination. We encourage applicants of justice backgrounds to apply for any open position for which they feel qualified.

Competitive Benefits

100% Employer Paid Medical Dental and Vision Insurance
Discretionary 403 B match
3 weeks vacation
12 paid holidays plus 2 fun days
12 Sick days annually
Employee Assistance Program
Comprehensive list provided at offer

To Apply

Send resumes to: with the position in the subject.

*$25 - $30 per hour DOE with a competitive benefits package which includes 100% employer paid medical vision and dental insurance 3 weeks vacation and access to a 403b retirement plan. Under California law Homeward Bound is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary or hourly rate outside of the range posted in this job announcement. This range considers the wide range of factors that are considered in making compensation decision including but not limited to experience skills knowledge abilities education licensure and certifications analysis of internal equity and other business and organizational needs. Salary and hourly rate offers are determined based on final candidate qualifications and experience.

Required Experience:

Title: Program Specialist - Family CenterRegular Full time: 40 hrs./weekNon-ExemptSchedule: Tuesday Saturday; 9am 5:30pmPay range: $25 - $30 per hour. Reports To: Director Family ProgramsStart Date: Open until filledHomeward Bound of Ma...