Technical Program Manager

New York City, NY - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Technical Program Manager

Location: NYC NY & Boston MA

Type: 4 month contract to hire

A Technical Program Manager drives complex cross-team technical programs that require deep coordination across our clients engineering domains (AI Data Platform Infrastructure SRE End User Computing).

TPMs partner closely with engineering & product leadership to deliver initiatives where architecture integration reliability performance and technical trade-offs are central to success.

TPMs are expected to be technically fluent (able to understand system design APIs data flows reliability constraints) while remaining primarily accountable for program execution cross-functional alignment and outcomes.

They will partner closely with technical leads to drive the technical implementation plans and roadmaps.

TPMs must be able to work in a complex environment with matrixed teams and organizations.

TPMs must provide project/program visibility to technical and business stakeholders around key projects status risks and post-launch metrics.

key Responsibilities

Program strategy & planning

Define program objectives success metrics scope boundaries and sequencing.

Build an integrated roadmap across teams; manage critical path and trade-offs.

Technical coordination

Translate business goals into technical milestones and engineering deliverables.

Drive integration plans across services APIs data contracts and environments.

Ensure non-functional requirements are planned: reliability scalability security privacy cost and observability.

Execution leadership

Establish operating cadence across internal & dependent teams (working session

project reviews milestone reviews launch readiness go/no-go).

Anticipate bottlenecks; negotiate sequencing and resourcing with engineering leaders.

Own RAID management and escalation with options and recommendations.

Release & operational readiness

Drive launch plans cutovers feature flags rollback strategies and runbooks.

Partner with SRE/Infra to ensure monitoring alerting SLOs and on-call readiness.

Stakeholder management

Align engineering product/business security/compliance and operations.

Communicate progress and trade-offs clearly to leadership; maintain a decision log.

A TPM consistently:

Drives cross-team execution without relying on escalation as the primary lever.

Makes ambiguity smaller: produces clear charters milestones and dependency maps.

Understands enough technical detail to: Ask the right questions Surface integration risks early Identify missing work (e.g. telemetry data backfills DR access controls)

Anticipates and manages systemic risks (migration complexity reliability debt data quality).

Ships with operational excellence: readiness reviews runbooks SLOs post-launch validation.

Required Skillset

Strong program management fundamentals (project planning dependency mapping RAID stakeholder management).

Technical fluency: system design concepts APIs data flows environments CI/CD concepts.

Experience driving cross-team software/platform/infrastructure programs.

Comfort with ambiguity and technical trade-offs; can facilitate decisions.

Preferred

Experience with AI/ML or data platforms.

Familiarity with SRE practices (SLO/SLI incident management observability).

Experience with large migrations platform modernization or reliability programs.

Success Measures

Milestones met with predictable delivery and transparent trade-offs.

Reduced integration surprises; fewer late-stage scope discoveries.

Launches meet reliability/security/operational readiness standards.

Stakeholders report high trust clarity and reduced coordination overhead.

Job Title: Technical Program Manager Location: NYC NY & Boston MA Type: 4 month contract to hire A Technical Program Manager drives complex cross-team technical programs that require deep coordination across our clients engineering domains (AI Data Platform Infrastructure SRE End User Computin...