Employee Benefits Account Manager

About Acrisure

A global fintech leader Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together we connect clients with customized solutions across a range of insurance reinsurance payroll benefits cybersecurity mortgage services and more.

In the last twelve years Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership accountability and collaboration we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is currently looking for a full-time Account Manager for their Benefits Team. The Account Manager supports their external customers by providing quality service implementation and delivery; they provide internal customer service through effective team communication development and management. The success of this role is measured by external customer satisfaction effective quality service delivery and overall account retention. This role will be required to travel 15% of the time.

Responsibilities

• Actively supports the client management team to ensure all key interactions between client and team are constructive and strategic.

• Assisting Strategist with client strategy development and execution.

• Assisting Client Management Client Support and Technology Team members with resolution of elevated client issues.

• Ensure the proper attention processes and feedback mechanisms are in place in order to maintain a persistency rate consistent with practice expectations.

• Manage the client insurance renewal process and new client onboarding.

• Presenting Plan Cost Analysis and Financial reporting to client.

• Oversight of all client compliance best practices and annual review of Summary Plan Documents.

• Ensure business partnerships are maintained with all key carriers and third-party vendors in order to best promote the interests of our clients to pro-actively identify and address issues in an effective manner and to ensure their client management team remains current on any planned/announced changes by a vendor which might impact their clients.

Requirements

• Proven professional history of success at managing client relationships.

• Possess a proven understanding of fundamental benefit laws regulations and compliance standards.

• Proficient in MS Office Suite especially Excel and PowerPoint.

• Ability to calculate customized financial analysis and present an interpretation of the data and its meaning.

• Ability to communicate with all levels of an organization verbally and in writing required.

• Excellent attention to detail is required.

Education and Experience

• 2 years of account management experience of general Employee Benefits Brokerage experience in the middle market ($5K to $25K revenue accounts).

• State Life and Health Producers license is required.

• Industry professional designation a plus.

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Candidates should be comfortable with an on-site presence to support collaboration team leadership and cross-functional partnership.

Why Join Us:

At Acrisure were building more than a business were building a community where people can grow thrive and make an impact. Our benefits are designed to support every dimension of your life from your health and finances to your family and future.

Making a lasting impact on the communities it serves Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Childrens Hospital in Grand Rapids Michigan UPMC Childrens Hospital in Pittsburgh Pennsylvania and Blythedale Childrens Hospital in Valhalla New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks including:

• Physical Wellness: Comprehensive medical insurance dental insurance and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race color religion sex national origin disability or protected veteran status. Applicants may request reasonable accommodation by contacting .

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome your new opportunity awaits you.