Revenue Audit Officer

Bolton Clarkeis Australias largest independent not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA we have been caring for Australians since 1885. Today our exceptional teams support more than 130000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling celebrating and supporting older Australians to live and age positively.

Accountabilities:

• Audit all historical resident data relevant to current resident billing and subsidy reconciliation as well as data migration to new resident management system
• Assist the Revenue team with other duties as identified
• Resident Transaction Auditing
• • Audit historical resident transaction records with means tested care fee in particular
  • Identify discrepancies between Medicare Payment Statement and Resident Billing Records
  • Liaise with the Department of Services Australia to resolve disputes between Bolton Clarke and Medicare Payment Team
  • Assist or liaise with Revenue Officers and Revenue Compliance Officers to adjust billing
• Resident Details Auditing
• • Audit historical resident details in the system against residential agreements to
  • • Identify discrepancies invalid information or errors in previous data entry
    • Obtain up-to-date details in accordance with Aged Care legislation related to privacy terms and legal representatives
  • Liaise with home administrators general managers residents and their power of attorney to ensure resident billing is delivered
• Debtor Aging Audits
• • Manage resident receipting as part of bank reconciliation
  • Ensure allocation of resident payment to correct accounts
  • Maintain debtor aging report to identify and resolve any discrepancies in payment settlement or aging breakdown
• Reporting
• • Monitor and keep track of audit progress for different areas
  • Generate review/audit reports for Revenue Manager
• Records Management and Documentation
• • Record and provide explanations for any adjustments to resident accounts
  • Manage and maintain documentation related to internal and external communications related to any adjustments in resident accounts

Qualifications Required

• Relevant tertiary qualifications or studying accounting is mandatory

Experience / Knowledge Required

• Min 1 years experience in a similar role
• Demonstrated knowledge pertaining to Aged Care legislation related to resident billing and subsidy
• Demonstrated experience in an administrative capacity
• Excellent computer skills (Word Outlook Excel)
• Highly organised and able to effectively manage and prioritise multiple tasks
• High attention to detail and ability to identify discrepancies
• Alibility to work autonomously to complete tasks as allocated
• Always maintain a high level of confidentiality and professionalism
• Ability to work as part of a team to support coach and educate as required

Benefits

• Salary sacrificing / packaging options
• Flexible working environments
• A range of employee benefits & discounts
• Employee Assistance Program
• Enjoy being close to public transport and lots of great cafes.

Please note: Our recruitment process involves the completion of a national police check.

This is a permanent full-time position working 38 hours per week with a salary range between $73000 - $80000 plus superannuation.