Data Analytics Manager

Since 2015 papernest has been transforming the way people manage their contracts making subscription management and switching simple through one smart intuitive platform.

We have supported more than 2 million customers across France Spain and Italy. Along the way we have continued to invest in new verticals establishing papernest as a high-performing innovative and competitive scale-up in a fast-growing market.

With over 900 employees we are strengthening our position as a European market leader.

Your responsibilities

Were looking for a Data Analytics Manager to lead the Operations Data team.

At papernest data and business are fully connected. The team is involved in various projects such as financial projections prediction algorithms prospect segmentation customer behavior analysis etc.

Youll be working in the data department leading the data operations team. Youll work closely with the Operations team. As the point of contact your role would be to manage all the data projects related to your stakeholders. Youll report to the Head of Data with constant interactions with members of the comex.

Your mission

• Operations Analytics: Youll provide data and analysis to improve the efficiency and profitability of the Operations team which involves more than 900 people

• Business Strategy: Youll lead strategic analysis informing top management and contributing to the long-term orientation of the Operations team.

• Analytics Engineering: Ensure data reliability and consistency of the data. Youre responsible for the transformation aggregation and exposure of the data though tables dashboards and sheets. This includes maintaining and elaborating dashboards to make data accessible to the Operations team and implementing alerting systems to spot potential problems and anticipate market changes.

• Management: Youll lead and structure your team including recruiting new members. You will be responsible for defining the data roadmap and managing complex projects with numerous stakeholders (C-level other Data Analysts Data Engineers Product Owners Sales representatives etc.).
  

Project Examples

• Volume Forecasting

• Staffing and planning optimization

• Automate the calculation of incentives for the commercial team.

• Define the data roadmap.

• Prospect segmentation

• Improve conversion rate using GenAI speech and sales analytics.

• Refactoring of dashboards and of the data pipeline.

• Conduct in-depth analysis on cross-functional topics between Operations Marketing and strategy
  

Our tools:

Analytics

• SQL (BigQuery)

• Python

• Gsheet

Orchestration

• DBT

• Appscript

Data visualizaion:

• Looker Studio

AI:

• Gemini

• Cursor
  
  

Your profile :

• 5 years of experience in a demanding environment combining business and data.

• Previous Stakeholder Management Experience in Data or Consulting related work.

• Previous Management Experience of a mid-size team.

• Ability to adapt complex data analytics to a diverse audience.

• Prioritization skills in an ever-changing environment.

• Analytical mind with strong SQL knowledge.

• Strong data visualization skills.

• Fluent in English.

• Fluency in Spanish or French is a plus.
  

What We Offer You:

Evolve in an international and inclusive environment: Everyone has a place at papernest and with over 46 nationalities its common to start a sentence in French and finish it in English or Spanish!

Compensation: receive Subscription Bonuses for Company Creators (BSPCE) from your first day in line with company regulations.

Benefits: as a provider of home insurance and green energy we offer our employees attractive deals. After all it shouldnt be just our clients who benefit!

Health: enjoy mutual health insurance through Alan offering simple paper-free management of your healthcare expenses with 50% covered by papernest.

Training: your growth is our priority. Youll have continuous training aligned with your goals whether in technical language or managerial skills.

Career Development: numerous opportunities await you to deepen your expertise or explore new directions. Were here to support your professional goals.

Remote Work: take advantage of 2 remote work days per week to enhance your focus and productivity.

Legal Advice: access the Ekie solution for dedicated legal and tax advice helping you manage all your procedures with peace of mind!

Hiring process:

1. First call with Talent team

2. Interview with our Head of Data (including a data business case)

3. Interview with the VP of Operations

4. Conversation with an analyst of the Operations team - onsite

5. Interview with our CEO - onsite
   

Interested in this challenge

Dont hesitate any longerwe look forward to meeting you! Regardless of your age gender background religion sexual orientation or disability theres a place for you with us. Our selection processes are designed to be inclusive and our work environment is adapted to everyones needs.

We particularly encourage applications from women. Even if you feel that you dont meet all the criteria outlined in this job posting please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team and we will carefully consider your application. Parity and diversity are essential assets to our success.