IT Project Manager (Salesforce)
Department:
Job Summary
Key responsibilities:
Project Governance & Execution
- Drive solution resources and ensure governance throughout the project lifecycle.
- Build and lead the execution of the project plan coordinating across various technology platforms
- Oversee project activities to ensure timelines are met and risks/issues are mitigated.
- Report progress risks and decisions to the program manager.
Stakeholder & Business Alignment
- Act as the primary liaison between business/zone stakeholders and the project team.
- Confirm and onboard the project team before kickoff clarifying roles and responsibilities.
- Collaborate with BRMs and business stakeholders to ensure timely requirement gathering and alignment with project goals
Testing & Cutover Support
- Support the local business team during UAT ensure sign-off and manage issue resolution cadence.
- Coordinate with release managers to align release schedules with project timelines.
- Assist with cutover activities and ensure digital team plans are well documented.
Change Management & Adoption
- Facilitate understanding of deployment impacts and support training efforts.
- Enable smooth adoption through change management and post-deployment follow-up.
Monitoring & Continuous Improvement
- Track project progress against business requirements and report status and risks.
- Collect post-deployment feedback to evaluate effectiveness and identify improvement opportunities.
- Foster close cooperation across all roles and functions.
Qualifications :
- 6 years of experience in managing IT projects.
- Experience with managing global stakeholders.
- Strong grasp of Salesforce environment & digital tools.
- Excellent communication & problem-solving skills.
- Fluent English.
Nice-to-have:
- Experience with SAP CPQ Jira will be considered an advantage.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more