BPO Intern

As a BPO Intern youll help drive Concora Credits Mission to enable customers to Do More with Credit every single day.

The impact youll have at Concora Credit:

As a BPO Intern you will assist in understanding our business performance and contribute to strategies that enhance improvement opportunities. This internship will give you hands-on experience in understanding business processes and supporting operational improvements that impact our performance. Its an excellent opportunity for someone eager to learn how BPO functions and contribute to driving efficiency in a collaborative environment.

This internship is an opportunity for you to contribute and learn in a dynamic environment where your skills and ideas can make an impact. If youre excited about learning how operational decisions are made and contributing to process improvements we encourage you to apply. We appreciate diverse perspectives and backgrounds which contribute to our innovative culture.

Our internship program is designed to give you hands-on experience through targeted projects enhancing both your resume and skills in your area of focus. The program will take place 4 days a week (Monday through Thursday) from June 15 to August 20 2026 onsite at the Akron Ohio location.

We hire people not positions. Thats because at Concora Credit we put people first including our customers partners and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today we have helped millions of customers access credit. Our industry leadership resilience and willingness to adapt ensure we can help our partners responsibly say yes to millions more.

Program Structure

Our internship program is grounded in 3 key pillars to ensure you get the most out of your time with us - Meaningful Project Work Networking and Engaging Experiences.

Meaningful Project Work

Throughout your internship at Concora Credit you will be assigned a significant project intended to span the entirety of the program. This project will include clearly defined deliverables and deadlines with your Team Leader providing guidance to help you stay on track. Our goal is for you to complete a project that enhances your resume while simultaneously equipping you with valuable skills that will contribute to your future career advancement.

Networking

We believe that the internship experience should extend beyond just project work alone. To facilitate your professional growth we will organize several networking events during the program including Q&A sessions with senior executives in various roles and opportunities to explore different departments within the company. Additionally you will be paired with a dedicated teammate separate from your Team Leader who will add another support system throughout your time with us.

Engaging Experiences

While the internship is focused on professional development we also prioritize creating a fun and engaging atmosphere with activities outside of work. Expect to participate in enjoyable group activities such as team outings and company wide events fostering camaraderie and connections amongst your fellow interns and the Concora Credit Community.

We invite you to apply for this enriching internship experience and look forward to welcoming you to our team at Concora Credit!

Internship Eligibility

• Applicants must be classified as a Junior or higher at the time of application with an expected graduation date of2026or2027. Graduate programsalsowelcome to apply.
• Available to work10 weekswith no major conflicts inJune through August.
• Available to work onsite Monday through Thursday at our Akron OH office.
• Authorized to work in the US for any employer and without the need for sponsorship now or in the future.

As ourBPO Internyou will:

• Assist with data entry and maintenance of operational records.
• Support the preparation of basic reports and performance summaries.
• Help document processes and update training materials.
• Contribute to workflow improvements by identifying opportunities and proposing practical solutions.
• Collaborate with Team Members from different departments to gather insights and feedback.
• Gain exposure to BPO operations within a dynamic evolving company.

These duties must be performed with or without reasonable accommodation.

Requirements

• Currently enrolled in a Bachelors degree program in Business Operations Data Analytics Communications or a related field.
• Strong attention to detail and organizational skills.
• Basic proficiency in Microsoft 365 Suite (Word Excel PowerPoint).
• Good written and verbal communication skills.
• Demonstrated interest in operations support data analysis or process improvement through coursework projects or internships.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Willingness to learn take initiative and adapt to changing processes.

Preferred Qualifications

• Exposure to customer service or team-based environments (e.g. part-time jobs volunteer work or student organizations).
• Participation in process documentation or workflow mapping in academic projects or extracurricular activities.
• Exposure to reporting or workflow tools (such as Power BI Salesforce or advanced Excel functions).

Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Employment-based visa sponsorship is not available for this role.

Concora Credit Is an equal opportunity employer (EEO).

Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact.