Role Objective: Drive achievement of sales targets within a geographic area (district) by effectively managing a team of sales associates
KEY RESPONSIBILITIES
Business Development
Execute the defined sales and marketing plans to drive sales in the assigned area
Gather market feedback and communicate insights to the marketing team including information on new geographic areas emerging HCPs in practice and competitor intelligence
Participate in cycle meetings to understand campaigns and processes ensuring the teams thoroughness and preparation
Leverage data dashboards and analysis to support sales associates with reviews
Sales Management
Validate standard visit list (SVL) tour plans (MTCP> STP >MTP) and coverage plan in accordance with company policy
Prepare the team for in-clinic discussions by facilitating practice strategy understanding and product knowledge by effective utilisation of ICEP coaching tool
Validate new/transferred HCPs and recommend additions and deletions to the standard visit list
Evaluate metrics like call average coverage/repeat coverage and create plan to address gaps during the weekly reviews and JFW
Plan monthly visits and manage vacant areas by assigning potential HCPs during the vacancy period
Conduct periodic review meetings to provide updates to Regional Business Manager and Zonal Business Manager ensuring adherence to the SRS framework
Ensure timely submission of all required documents including daily call reports monthly tour plans expense statements and compliance documents (if any)
Utilise internal tool including ICEP SRS iPads and dashboards to improve in-clinic effectiveness
Support the successful launch of new products within assigned area
Allocate and manage time effectively in underperforming headquarters
Supply Chain Management
Ensure availability of new products and liquidation of non-moving or near-expiry products
Guide sales associates in managing difficult stockists and ensure effective communication by visiting key A A and B stockists to strengthen relationships and address issues
Ensure orders secondary and among stockists
Identify and propose new stockists based on business needs
Stakeholder Engagement
Ensure doctor attendance at continuous medical education sessions /campaigns and coordinate with speakers to enhance learning experience
Identify and ensure the participation of the right healthcare professionals in company programs such as CME and skill-up sessions
Manage core healthcare professionals by accurate identification timely engagement based on moments of truth (MOT) coverage and prescription support
People and Culture
Promote and embody the USV Credo
Conduct timely recruitment and induction process
Develop a high-performance culture through periodic reviews feedback and action planning
Provide trainings to ensure the team has the latest knowledge and skills to excel and drive the organisation forward
Support the team by offering coaching demonstrating best practices acknowledging efforts and leading by example
Retain key talents and identify high-potential candidates in consultation with the Regional Business Manager and groom them to take up the next role
Guide reportees to overcome challenges and optimise performance to achieve by providing solutions and constructive support
STAKEHOLDER INTERACTION
Type of Interaction: Internal
Interaction with:Sales Associates Regional Business Manager and Zonal Business Manager
Nature of Interaction:Routine communication in connection with specified tasks and handling escalations from accounts. Communication requiring some level of diplomacy coordination synergy and sensitisation on IR matters
Type of Interaction: External
Interaction with:Healthcare professionals/ CFAs / Stockist / Chemists / Purchase managers/ CNF
Nature of Interaction:Basic explanation of products or services to customers and communication around escalated or difficult queries with customers and inventory management
JOB REQUIREMENTS
Professional Experience and Relevant Skills
Minimum of 4 years of overall experience and 2 years in relevant experience - external
Must possess team management skills with the ability to motivate and guide the sales team to achieve targets. govern above remotely good communication skills interpersonal skills for building and maintaining relationships with healthcare professionals and stockists and willingness to travel. Demonstrate ability in execution of sales and marketing strategies and ability to identify potential opportunity (hcp geography etc.)
Academic Qualifications & Certifications
Educational Qualification: Bachelor of Science / Bachelor of Pharmacy (Relevant pharma sales experience and managerial experience)
Functional Competency (Proficiency Levels from 1 5 with 1 being the basic and 5 being mastery)
Achievement Orientation (1)
Digital fluency (1)
Data-driven decision-making (1)
Driving high performance in teams (1)
Customer centricity (1)
Behavioural Competency
Dominance Confident High on Energy Achievement Orientation
Influence Builds Trust Tactful Collaborative
Steadiness Calm Emotionally Stable Positive
Conscientiousness Vocal High on Integrity Organised
Required Experience:
Manager