Sr. Manager, Business Readiness

El Segundo, CA - USA

Monthly Salary: Not Disclosed

Posted on: 10 hours ago

Vacancies: 1 Vacancy

Job Summary

WHO WE ARE:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.

At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.

WHO YOU ARE:

You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:

In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page

Sound interesting Please read on for more details!

THE ROLE:

the Business Transformation Office vision of turning bold ideas into lasting impact this role partners early with initiative sponsors and cross-functional leaders to assess readiness surface risks and guide teams through structured readiness gates. The Senior Manager ensures people processes systems and policies are prepared for smooth adoption improved efficiency and sustainable outcomes for caregivers clients and internal teams.

Primary Responsibilities

Own and evolve the Disability Services readiness framework engaging early in initiative planning to assess risk dependencies and organizational capacity.
Partner with Launchpad initiative sponsors and project teams to define readiness scope success criteria and conditions required for scale.
Lead readiness discovery and impact assessments across people process technology and policy translating findings into clear action plans and accountable owners.
Facilitate cross-functional alignment with Operations IT Finance People Operations Client Services and Compliance to mitigate readiness risks.
Coach leaders and managers on change leadership responsibilities including sponsorship communication and local readiness execution.
Design and track readiness indicators dashboards and gate reviews providing leadership with clear visibility into risks progress and decisions.
Drive continuous improvement by refining readiness tools playbooks and templates based on feedback and lessons learned.

This is a hybrid position coming into the El Segundo office 1x per week.

WHAT YOU BRING TO THE TABLE:

Skills

Strong facilitation consultation and stakeholder alignment capabilities
Ability to influence without authority across complex matrixed organizations
Comfort operating in ambiguity with agility urgency and sound judgment
Exceptional analytical skills with the ability to synthesize data into actionable insights
Clear executive-level written and verbal communication
High emotional intelligence and strong relationship-building skills
Proficiency with Microsoft 365 Teams and project/change tools such as ClickUp or

Qualifications

57 years of experience in change management operations program management or business transformation
Demonstrated success leading cross-functional initiatives and readiness or change efforts
Working knowledge of structured change or readiness frameworks (e.g. ADKAR PCT Prosci ACMP)
Experience designing or using readiness tools assessments or dashboards

WHAT WE BRING TO THE TABLE:

_{24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.}

_{Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.}

_{Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.}

_{Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.}

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For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$96054$114072 USD

Required Experience:

Manager

WHO WE ARE:24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabil...