DescriptionCase Manager Assistant Position Summary
The Case Manager Assistant provides administrative and clinical support to the case management team ensuring coordination of post-discharge services payer communication and documentation tracking to facilitate timely and effective patient transitions.
Essential Functions
- Support case managers with tasks such as preparing referral packets organizing admission and discharge records making calls and obtaining signatures.
- Assist in arranging post-discharge follow-up care and services.
- Submit necessary clinical documentation for insurance reviews (admission concurrent retrospective).
- Monitor and track payer responses including approvals appeals denials and communicate updates to the appropriate internal teams.
- Track certified hospital days and notify case management staff of missing certifications.
- Perform other related duties as assigned.
Additional Information
Position requires strong administrative and communication skills.
Ability to coordinate with payers and clinical teams is critical for success.
Knowledge Skills & Abilities
The requirements listed below are representative of the knowledge skills and/or abilities required.
Education: College degree in a healthcare-related field preferred.
Experience: Minimum of 1 year of experience in hospital or post-acute healthcare setting with preference for case management or clinical department support.
License: LPN or Social Work degree preferred but not required.
Skills: Proficiency in Microsoft Word Excel keyboard typing and use of general office equipment.
Required Experience:
Junior IC
DescriptionCase Manager Assistant Position Summary The Case Manager Assistant provides administrative and clinical support to the case management team ensuring coordination of post-discharge services payer communication and documentation tracking to facilitate timely and effective patient transition...
DescriptionCase Manager Assistant Position Summary
The Case Manager Assistant provides administrative and clinical support to the case management team ensuring coordination of post-discharge services payer communication and documentation tracking to facilitate timely and effective patient transitions.
Essential Functions
- Support case managers with tasks such as preparing referral packets organizing admission and discharge records making calls and obtaining signatures.
- Assist in arranging post-discharge follow-up care and services.
- Submit necessary clinical documentation for insurance reviews (admission concurrent retrospective).
- Monitor and track payer responses including approvals appeals denials and communicate updates to the appropriate internal teams.
- Track certified hospital days and notify case management staff of missing certifications.
- Perform other related duties as assigned.
Additional Information
Position requires strong administrative and communication skills.
Ability to coordinate with payers and clinical teams is critical for success.
Knowledge Skills & Abilities
The requirements listed below are representative of the knowledge skills and/or abilities required.
Education: College degree in a healthcare-related field preferred.
Experience: Minimum of 1 year of experience in hospital or post-acute healthcare setting with preference for case management or clinical department support.
License: LPN or Social Work degree preferred but not required.
Skills: Proficiency in Microsoft Word Excel keyboard typing and use of general office equipment.
Required Experience:
Junior IC
View more
View less