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Director Continuous Improvement

Location: Flexible (Farmington CT preferred or located near a major travel hub)

Reports to: Continuous Improvement Center of Excellence (COE) Leader

Role Overview

Moving people. Shaping the future. At Otis we take pride in leading the industry we founded elevators escalators and moving walkways. We became an independent publicly traded company in early 2020 and are excited about our future as we implement our Otis Vision Statement: We give people freedom to connect and thrive in a taller faster smarter world. We feel there has never been a better time to join our team.

Otis Worldwide has an exciting opportunity for a Director of Continuous Improvement whos ready to help us deliver on our commitments today plan our strategy for the future and leave their fingerprints on the organization for years to come. The Director of Continuous Improvement is a strategic leader responsible for driving operational excellence and cultural transformation across the organization. This leader develops and executes strategies that enhance process efficiency reduce waste and improve quality safety and customer satisfaction. Leveraging Lean and data-driven methodologies the Director fosters a culture of continuous improvement across all functionsfrom product design and production to installation and service.

Key Responsibilities

• Lead the Continuous Improvement Strategy including designing and implementing a global roadmap embedding Lean principles and problem-solving capabilities across all functions.
• Partner with senior leadership to identify and prioritize initiatives impacting cost quality safety and delivery performance.
• Champion Otis Performance Excellence (OPXL) by driving the organizations continuous improvement system to achieve operational excellence.
• Develop Organizational Capability through building and scaling a comprehensive learning curriculum integrating CI training into enterprise platforms such as Workday Learning.
• Facilitate High-Impact Initiatives and lead Kaizen events and cross-functional projects to eliminate waste optimize processes accelerate growth and enhance customer experience.
• Coach and Mentor by developing a network of CI practitioners and subject matter experts providing guidance to ensure measurable business outcomes.
• Drive and coordinate Relentless Root Cause Analysis (RRCA) on critical quality and performance issues.
• Champion Cultural Transformation and promote a culture of accountability collaboration and continuous learning throughout the organization.
• Establish KPIs and dashboards to measure operational performance project efficiency and quality outcomes.
• Report CI results including cost savings productivity gains and process reliability improvements to executive leadership.

Qualifications

• Bachelors degree in Engineering Business Quality or related field; Masters preferred.
• 710 years of experience in continuous improvement leadership roles.
• Proven track record of delivering measurable results through Lean Six Sigma Agile or similar methodologies (certification preferred).
• Extensive experience in process improvement within manufacturing and/or supply chain including several years of leading and executing projects using Lean Six Sigma and other continuous improvement principles.
• Hands-on knowledge of manufacturing warehousing logistics distribution or engineering combined with experience as a Lean transformation leader and a broad cross-functional background.
• Strong strategic thinking and change management skills with the ability to influence at all organizational levels.
• Excellent communication and stakeholder engagement capabilities.
• Advanced project management and analytical skills with experience leveraging data-driven insights for decision-making.

Thesalary range for this role is $.Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

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