Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Program Manager III within PNCs Technology organization you will be based in Pittsburgh PA Cleveland OH Birmingham AL Phoenix AZ or Dallas TX. This position is primarily based in a location within PNCs footprint.

This role will be responsible for leading enterpriselevel organizational change initiatives supporting Data and Automation teams within Technology. This senior individual contributor role partners closely with technology leaders and crossfunctional stakeholders to drive adoption readiness and sustained change for largescale data automation and AIenabled initiatives.

This role is ideal for a strategic change leader who thrives in complex environments can influence at the executive level and brings deep experience supporting technologydriven transformation. Rather than owning a single initiative the Program Manager III leads multiple interrelated projects that roll up into broader programs ensuring alignment to enterprise strategy and consistent delivery across the organization.

Key Responsibilities:

Lead largescale crossfunctional change programs supporting data automation and technology initiatives.
Apply a strategic change management lens to complex programs aligned with corporate and technology strategies.
Influence senior leaders and program outcomes through strong partnership insight and storytelling.
Manage multiple initiatives simultaneously ensuring alignment momentum and measurable results.
Design and execute comprehensive change strategies including:
Change impact and readiness assessments
Stakeholder and impact analysis
Communication and training strategies
Adoption measurement and sustainment planning
Develop tailored solutions to support operational change associated with data automation and AIdriven initiatives.
Evaluate change effectiveness and recommend enhancements to improve adoption and outcomes.
Partner with stakeholders at all levels to define business problems scope change approaches and align on execution plans.
Serve as a trusted advisor to technology and business leaders.
Collaborate closely with Project Managers Communications partners and crossfunctional teams to ensure a seamless and consistent change experience across channels.
Lead general and detailed planning phases of complex change initiatives.
Oversee data collection analysis research and reporting related to change readiness and adoption.
Identify and manage dependencies risks and impacts across programs.
Support governance and adoption for emerging capabilities including data automation and GenAI initiatives.
Coach and mentor junior change practitioners and program contributors.
Provide guidance on best practices in organizational change management.
Act as a change champion and thought leader within the organization.

Qualifications:

Strong background supporting technologydriven transformations ideally within data automation or digital environments
Proven ability to influence without authority and operate effectively in matrixed organizations
Excellent communication relationshipbuilding and problemsolving skills
Experience supporting:
Data platforms and automation initiatives
AI / GenAIenabled programs
Technology transformation efforts
Familiarity with change and project management tools such as:
Clarizen
Jira
Change Navigator or similar platforms
High level of organization prioritization and selfdirection
Change Management certifications (Prosci Certified Change Practitioner preferred)

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning oversight and communication across multiple segments channels or lines of business. Typically program size may be greater than $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability Account Management Client Counseling Competitive Advantages Decision Making Deliverables Management Employee Relationships Results-Oriented Strategic Planning

Competencies

Accuracy and Attention to Detail Analytical Thinking Consulting Effective Communications Organizational Change Management Organizational Leadership Problem Solving Program Management (M0260) Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry relevant experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $80000.00 $185150.00

Salaries may vary based on geographic location market data and on individual skills experience and education. This role is incentive eligible with the payment based upon company business and/or individual performance.

Application Window

Generally this opening is expected to be posted for two business days from 01/20/2026 although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

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