Full-time Position
Job Description: A Case Manager is the main point of contact for all residents to present any concerns recommendations or grievances. All interactions shall be conducted with a holistic approach. Case Manager will be a liaison and involve all family staff and M.D. as needed an is responsible for thorough follow up. This position is also an intricate part of the admissions process.
The primary job responsibilities for this position include but are not limited to the following:
Mail Sorting/Handling
Filing
Reporting
Interacting with Government agencies
SS
DOH
OTDA
Medicaid
Applications
Re-certifications
Billing issues
Forms
Understanding of financial documents
Create read and explain basic financial analysis
Accounts receivable assist in resolving and explaining
Referrals Placements
Referring Elderplan or other Medicare Advantage plans
Explaining/assisting with special forms
POA HCP MOLST DNR Wills Living Wills Pre-paid burial plans
Discharges
Compliance Issues
Various Other Tasks
Skill Requirements:
Intellectual-
Must be responsible consistent and able to meet commitments
Must be reliable
Must be able to take initiative and be a self-starter.
Must be able to multi-task and be able to organize and structure responsibility.
Must be able to adhere to all policies procedures and state regulations.
Must have excellent time management skills.
Must be an independent worker.
Social-
Good communication skills are necessary.
Able to communicate effectively both orally and in writing.
Able to maintain confidentiality at all times.
Able to maintain composure
Technical-
Must be computer literate
Knowledge of Microsoft Office Suite a plus. (Excel Access Word etc)
Knowledge of Google Suite
Knowledge of an EMAR system helpful
Ability to learn new software as needed
Excellent phone skills
Compliance requirements-
Must have Valid NYS Drivers license
Must have at least three years experience in a HR or Service Delivery position such as Case Management or Social Work or
a Bachelors or Masters Degree with a minimum of one year work experience in a dependent adult population setting.
Must have current (within 30 days of employment) Physical.
Must have current PPD test with a negative result.
Required Experience:
Manager
Hilton East Assisted Living has been providing skilled care in a safe, comfortable environment for seniors looking for assited living in Hiton, NY