Case Coordinator

Nashville, IN - USA

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Performs intake of complaints or concerns reported to the HCA Healthcare Ethics Line or received directly via written correspondence telephone calls email and/or the companys Internet websites or portal.
	Adheres to policies and procedures for timeliness and consistency in the intake process for all complaints received by the Ethics and Compliance department.
	Documents all contacts made and incorporates all information reports records recordings or documentation received whether in paper or electronic format in the case file.

Tracks investigations from intake to resolution.

	Tracks open investigations and makes appropriate status related entries in the electronic case files.
	Regularly communicates with the assigned investigators regarding the status of investigations.
	Ensures cases are appropriately closed in the electronic case management system once approved for closure.

Maintains cases placed on Legal Hold.

	Maintains and tracks cases identified by the Legal Department as being indefinitely held for litigation purposes.
	Transfers and recalls files from storage for compliance with Legal Hold notifications as needed.
	Coordinates with the Legal Department to provide case files and follow-up information related to cases subject to Legal Hold or as otherwise requested.

Prepares case summaries statistical reports and other administrative documents

	Prepares case summaries statistical reports and other administrative documents as needed.
	Prepares content for presentations training and education functions as needed.

	Performs other duties as assigned.
	Practices and adheres to the HCA Healthcare Code of Conduct philosophy and Mission and Value Statement.

Education & Experience:

Bachelors degree

Required

Choose an item.

5 years of experience of relevant experience preferably in a healthcare regulatory compliance human resources or related field

Required

Or equivalent combination of education and/or experience

Licenses Certifications & Training:
	N/A	Preferred

Knowledge Skills Abilities Behaviors:
	Excellent communication skills written verbal in person and in a virtual environment.	Required
	Self-motivated and able to work in a fast-paced environment.	Required
	Work independently and collaborate effectively with colleagues to accomplish task.	Required
	Proficient in Microsoft office products including Word Excel PowerPoint Outlook Teams etc. and an ability to learn and work efficiently in case management databases.

Performs intake of complaints or concerns reported to the HCA Healthcare Ethics Line or received directly via written correspondence telephone calls email and/or the companys Internet websites or portal. Adheres to policies and procedures for timeliness and consisten...

Performs intake of complaints or concerns reported to the HCA Healthcare Ethics Line or received directly via written correspondence telephone calls email and/or the companys Internet websites or portal.
	Adheres to policies and procedures for timeliness and consistency in the intake process for all complaints received by the Ethics and Compliance department.
	Documents all contacts made and incorporates all information reports records recordings or documentation received whether in paper or electronic format in the case file.

Tracks investigations from intake to resolution.

	Tracks open investigations and makes appropriate status related entries in the electronic case files.
	Regularly communicates with the assigned investigators regarding the status of investigations.
	Ensures cases are appropriately closed in the electronic case management system once approved for closure.

Maintains cases placed on Legal Hold.

	Maintains and tracks cases identified by the Legal Department as being indefinitely held for litigation purposes.
	Transfers and recalls files from storage for compliance with Legal Hold notifications as needed.
	Coordinates with the Legal Department to provide case files and follow-up information related to cases subject to Legal Hold or as otherwise requested.

Prepares case summaries statistical reports and other administrative documents

	Prepares case summaries statistical reports and other administrative documents as needed.
	Prepares content for presentations training and education functions as needed.

	Performs other duties as assigned.
	Practices and adheres to the HCA Healthcare Code of Conduct philosophy and Mission and Value Statement.

Education & Experience:

Bachelors degree

Required

Choose an item.

5 years of experience of relevant experience preferably in a healthcare regulatory compliance human resources or related field

Required

Or equivalent combination of education and/or experience

Licenses Certifications & Training:
	N/A	Preferred

Knowledge Skills Abilities Behaviors:
	Excellent communication skills written verbal in person and in a virtual environment.	Required
	Self-motivated and able to work in a fast-paced environment.	Required
	Work independently and collaborate effectively with colleagues to accomplish task.	Required
	Proficient in Microsoft office products including Word Excel PowerPoint Outlook Teams etc. and an ability to learn and work efficiently in case management databases.