Audiovideo Support & Desktop Support Engineer- Parttimecasual- Korea, Busan
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Job Location:
Busan - South Korea
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Skills & Requirements Strong knowledge of AV systems meeting room technologies and video conferencing solutions.
Experience supporting Microsoft collaboration tools and meeting room environments.
Basic networking knowledge (LAN cabling connectivity troubleshooting).
Exposure to EUC support device management and onsite IT operations.
Ability to support non-Windows and non-Microsoft devices for basic connectivity and troubleshooting.
Excellent customer service communication and documentation skills.
Key Responsibilities
Conference Room & AV Support
Provide onsite assistance for conference room and meeting room issues escalated from the Global Helpdesk that cannot be resolved remotely.
Troubleshoot and resolve AV and meeting room technology issues in focus rooms multi-purpose rooms (MPRs) boardrooms and customer-facing conference rooms.
Work closely with higher support tiers third-party AV integrators and equipment manufacturers to resolve complex AV issues.
Ensure proper setup configuration and functionality of AV equipment and video conferencing systems.
Deliver backup solutions during device failures (e.g. backup projectors bypassing failed devices).
Provide end-to-end event and meeting support including setup meet-and-greet and teardown.
Required Skills:
strong knowledge of AV systems meeting room technologies video conferencing solutions experience supporting Microsoft collaboration tools basic networking knowledge exposure to EUC support device management onsite IT operations excellent customer service skills communication skills documentation skills
Company Industry
IT Services and IT Consulting
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
