B2C Sales Support (Maternity cover)
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Job Location:
Monthly Salary:
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
At Ayvens progress starts with you.
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us and get better with every move.
The Sales Support (Maternity Cover) is responsible for taking customers to the store and working with the team to create the best environment. Maintain knowledge of current sales and promotions policies regarding payment and exchanges and security practices.
Responsibilities:
To answer incoming calls and respond to emails in a timely manner
Prepare and submit sales contracts for orders.
Effectively communicating daily with visitors
Credit submission
Ensure that relevant database is updated
All enquiries to be acknowledged within two hours after receipt
Manage the keys requested by the departments or Customers
Meet all agreed SLAs and Key Performance Indicators (KPIs)
Maintain and prevent customer records using automated systems
Administrating all relevant documents
Facilitate internal communication with Finance dpt
Perform KYC
Qualifications & Skills:
General education degree or equivalent
Knowledge of supporting and administrative processes
IT literate
Good command of English - verbal and written
Be consistent and well organized
Strong customer services skills
Keep calm and have a positive attitude while working under pressure
Strong ability to navigate through multiple computer systems.
Ability to work under tight deadlines.
Complete sales reports.
Willingness to take on responsibilities and challenges.
Why Ayvens
With over 3.4 million vehicles managed across more than 42 countries we provide full-service leasing flexible subscription services fleet management services and multi-mobility solutions to customers of all sizes including large corporates SMEs professionals and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. Were committed to sustainable mobility and have made it a core part of our everything we do were guided by the principles of authenticity curiosity commitment and collaboration. We aim to foster an organisation thats diverse in people and ideas where everyone can thrive and be themselves no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates news and insights.
*ALD Automotive LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Somos a Ayvens (antiga LeasePlan), líder global em mobilidade sustentável. E num mundo que precisa de formas mais intuitivas e sustentáveis de mobilidade, estamos empenhados em fazer a vida de todos os nossos clientes fluir melhor, desde grandes empresas a particulares.
