Danish-Speaking Customer Support Agent
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Job Location:
Thessaloníki - Greece
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
We are currently looking for motivated Danish-speaking Customer Support Representatives to join a growing international team in Thessaloniki this role you will assist customers with their questions provide guidance when issues arise and help ensure a smooth and positive customer experience.
This position offers the opportunity to work in a fast-paced and multicultural environment while developing valuable communication and customer service skills.
Main Responsibilities
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Provide professional customer support through different communication channels.
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Respond to customer inquiries and assist with general service-related questions.
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Help customers resolve issues by providing clear guidance and solutions.
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Deliver a positive and helpful customer experience at all times.
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Escalate complex cases to the appropriate team when necessary.
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Keep accurate records of customer interactions and follow internal processes.
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Work collaboratively with colleagues to ensure efficient service delivery.
Requirements
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Fluent Danish (C1 level or near-native).
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Good command of English (B2 level) for internal communication and training.
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Strong written communication skills.
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Comfortable using computers and navigating multiple systems.
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Customer-focused attitude with good problem-solving skills.
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Previous customer service experience is an advantage but not mandatory.
What We Offer
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Full training and onboarding to help you succeed in the role.
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Opportunities for professional development and career growth.
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A supportive and multicultural working environment.
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The chance to live and work in one of Greek most vibrant cities.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
