Danish-Speaking Customer Support Specialist
Share
Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
About the Opportunity
We are seeking Danish-speaking Customer Support Specialists to join a dynamic international team in this role you will assist customers with their questions and concerns while ensuring they receive high-quality support and a positive overall experience.
This is a great opportunity for individuals who enjoy communicating with people solving problems and working in a multicultural environment.
Responsibilities
-
Provide professional and friendly assistance to customers across various communication channels.
-
Respond to inquiries and support customers with general service-related questions.
-
Identify customer concerns and provide helpful solutions or guidance.
-
Ensure a smooth and positive customer experience during every interaction.
-
Escalate complex issues to the appropriate teams when needed.
-
Accurately document customer interactions and follow internal procedures.
-
Collaborate with team members to maintain service quality and efficiency.
Requirements
-
Fluent Danish (C1 level or near-native proficiency).
-
Good command of English (B2 level) for training and internal communication.
-
Strong written and verbal communication skills.
-
Comfortable working with computers and multiple digital tools.
-
Customer-focused attitude with strong problem-solving skills.
-
Previous experience in customer service is an advantage but not required.
What We Offer
-
Full onboarding and training to prepare you for the role.
-
Opportunities for career growth and professional development.
-
Supportive and diverse working environment.
-
The opportunity to live and work in the vibrant city of Thessaloniki Greece.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
