Danish-Speaking Customer Support Advisor
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Job Location:
Monthly Salary:
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are currently looking for Danish-speaking Customer Support Advisors to join an international customer service team in this role you will assist customers with their inquiries provide helpful guidance and ensure a positive service experience.
You will interact with customers through various communication channels while working in a collaborative and multicultural environment.
Responsibilities
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Provide professional assistance to customers and respond to their inquiries.
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Offer clear information and support regarding general service-related matters.
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Identify customer needs and provide appropriate solutions when possible.
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Ensure a high level of customer satisfaction during every interaction.
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Escalate complex issues to the relevant departments when necessary.
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Document customer interactions and follow company processes.
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Work as part of a team to maintain service quality and efficiency.
Requirements
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Fluent Danish (C1 level or near-native).
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Good English communication skills (B2 level) for internal communication and training.
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Strong verbal and written communication abilities.
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Comfortable using computers and different digital tools.
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A positive customer-focused attitude and willingness to learn.
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Previous experience in customer service is considered an advantage.
What We Offer
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Comprehensive training and onboarding support.
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Opportunities for career development and skill growth.
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A diverse and supportive international working environment.
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The chance to live and work in the vibrant city of Thessaloniki Greece.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
