Danish-Speaking Customer Support Agent
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Job Location:
Monthly Salary:
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
We are looking for enthusiastic Danish-speaking Customer Support Agents to join an international customer service this role you will support customers by assisting with inquiries providing helpful information and ensuring a positive service experience. You will communicate with customers through different channels while working in a dynamic and multicultural environment.
Key Responsibilities
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Provide friendly and professional support to customers through various communication channels.
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Assist customers with general account or service-related inquiries.
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Help resolve customer concerns by offering clear information and solutions.
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Ensure a positive customer experience by responding in a timely and helpful manner.
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Escalate more complex issues when necessary.
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Maintain accurate records of customer interactions.
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Follow company guidelines and quality standards while delivering support.
Requirements
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Fluency in Danish (C1 level or near-native proficiency).
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Good English communication skills (B2 level) for internal communication and training.
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Strong written communication skills for handling messages and emails.
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Basic computer skills and the ability to work with multiple systems.
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Customer-oriented mindset with good problem-solving abilities.
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Previous customer service experience is a plus but not required.
What You Can Expect
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Structured onboarding and training program.
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Opportunities for learning and professional growth.
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Supportive and multicultural working environment.
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Experience working in an international company.
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
