We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Lawrence MA. This role plays a key part in maintaining strong client relationships ensuring seamless service delivery and supporting internal teams to meet client expectations. The ideal candidate is proactive organized and committed to delivering exceptional service.
Responsibilities
Serve as a primary point of contact for clients ensuring timely and professional communication
Assist in managing client accounts and supporting ongoing projects
Coordinate with internal departments to ensure client needs are met efficiently
Maintain accurate records documentation and reports related to client interactions
Identify opportunities to improve client satisfaction and service processes
Address client inquiries and resolve issues with a solutions-focused approach
Qualifications :
Strong communication and interpersonal skills
Ability to manage multiple tasks while maintaining attention to detail
Professional demeanor with a client-focused mindset
Strong organizational and problem-solving abilities
Ability to work independently and collaboratively within a team
Adaptable reliable and eager to grow within a professional environment
Additional Information :
Competitive salary ($48000 $52000 annually)
Opportunities for professional growth and career advancement
Supportive and collaborative work environment
Skill development through hands-on experience and training
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more