Front Office All Rounder
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Job Location:
Sydney Olympic Park - Australia
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
You will be the first and last point of contact for our guests delivering warm professional service and ensuring a seamless stay. This is a handson guestfocused role suited to someone who enjoys variety and a fastpaced hotel environment.
Key Responsibilities
- Welcome guests checkin and checkout using Opera PMS
- Handle guest enquiries requests and complaints efficiently
- Assist with group arrivals and departures
- Operate phones process payments and balance transactions
- Promote Accor loyalty programs and hotel services
- Support luggage handling wakeup calls and guest assistance
- Work collaboratively with hotel and precinct teams
Qualifications :
What were looking for
- Previous customer service or hotel experience is preferred
- Strong knowledge of OPERA is advantageous
- Strong communication and customer service skills
- A genuine passion for guest service and hospitality
- Ability to multitask and remain calm under pressure
- Flexible availability including nights weekends and public holidays
- Have full working rights in Australia
Additional Information :
Why Join Us
- Be part of a collaborative multi-brand precinct team in a dynamic location.
- Access extensive career development opportunities within Accor Hotels.
- Enjoy exclusive staff benefits discounts and wellbeing programs.
- Play a pivotal role in shaping guest experiences and loyalty in one of Sydneys most exciting hospitality precincts.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Abinitio
- Arabic Speaking
- Babysitting
- Advocacy
- Administration Support
- Humming Bird
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
