Casual Galley Assistant, Mandarin Speaking

The Company

Christies the worlds largest Art Business is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in one of our more Operational teams we are all working together with one common goal in mind: to continue the success of this 250 year old company steeped in history bringing fresh ideas whilst not forgetting our shared values; Integrity Excellence Innovation Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.

Why This Role Matters

With their proactive and personable nature Christies Gallery Assistants support the Bids & Client Service team and primarily assist welcoming clients to auction previews and ensuring all queries are answered promptly and efficiently. Christies Gallery Assistants act as liaisons between internal and external clients delivering exceptional service to all.

How Youll Make an Impact

• To provide a warm greeting to Christies clients and be the first point of contact for general questions regarding the auction process including condition reports sale results Christies LIVE bidding and registration

• Continuously reflect Christies image and standards in accordance with Christies client service standards

• Keep up-to-date about all things Christies and be able to advise on the auction journey

• Locate sale property efficiently and accurately when scheduled in the galleries using an iPad when required

• Confidently use iPads to check in clients attending ticketed views and sales

• Work with the Security team to ensure all items on view are safe secure and accounted for at all times

• Share knowledge with colleagues and teach new members of the team procedures expectations and best practice

• Capture relevant client feedback and share it with Client Service Management

• Regularly provide cloakroom support

• Consistently monitor the cleanliness and presentation of the galleries to ensure appearances are always to the highest standard

• To be aware of security and health and safety guidelines whilst on Christies premises

• Have the potential opportunity to further support the Client Service team with daily tasks including but not limited to auction estimates and emails

• Have the potential opportunity to act in the capacity of Sale Room and Christies LIVE clerk

• Other duties requested by the Client Services Management Team

What youll bring to the team

• Fluency in Mandarin & English required

• Availability during Asian Art Week periods in London

• Passion for delivering exceptional client service in person

• Ability to work independently and effectively as part of a team

• Ability to stay motivated during quiet times and keep up in a fast-paced environment

• Excellent communication skills

• Friendly helpful and enthusiastic disposition

• Excellent IT skills and ability to learn Christies systems

• Confident demeanor & excellent personal presentation

• Proactive nature and ability to think creatively and be flexible

• Knowledge of and interest in the art and auction industry

• Willingness to work evenings and weekends with some early starts and late finishes on a flexible basis

• Commitment to punctual attendance and excellent time keeping

Salary: 13.85 per hour