Job Title: Operations & Logistics Manager (Supply & Procurement)
Contractor Fee: $1850 - $2000/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
About This Role:
We are seeking an Operations & Logistics Manager (Supply & Procurement) to own day-to-day operational execution for a growing direct-to-consumer wellness eCommerce brand.
This is a hands-on execution-driven role focused on procurement inventory management and global logistics. The business operates with a small but high-impact SKU count and this role is critical to enabling growth and controlling costs by fully owning supply coordination logistics workflows and operational follow-through.
You will work closely with leadership to execute delivery plans once quantities and timelines are defined ensuring suppliers packaging partners and logistics providers remain aligned and on track.
Key Responsibilities:
Own end-to-end procurement and supply execution from ordering through receipt at the 3PL
Proactively identify and manage supply risks across finished goods packaging and accessories
Place and track purchase orders based on leadership delivery plans maintaining end-to-end visibility from PO placement through receipt at the 3PL
Coordinate directly with suppliers to confirm quantities lead times production status and ETAs actively navigating potential supply disruptions to mitigate delays
Ensure accurate up-to-date artwork and specifications are provided to packaging and manufacturing partners
Coordinate global logistics operations including freight booking shipment tracking and carrier communication
Monitor inbound shipments flag risks early and resolve logistics or documentation issues as they arise
Track weekly logistics and fulfillment costs monitor cost-to-serve and identify opportunities to reduce costs or improve service levels
Monitor 3PL performance and service quality against expectations
Maintain accurate operational reporting (inventory health OTIF performance costs partner performance) and manage Shopify operational configuration (SKUs shipping settings integrations)
Software/Platforms/Tools:
Shopify (admin and operational configuration)
OMS and inventory management systems
Google Sheets / Excel for tracking cost monitoring and reporting
Logistics freight and 3PL coordination platforms
Analytics dashboards and reporting tools
Project management tools (Asana Notion)
Communication tools (Slack Zoom Google Workspace)
Qualifications:
35 years of freelancing or remote contractor experience
36 years of experience in operations logistics procurement or supply chain roles preferably in eCommerce or consumer goods
Strong execution background with hands-on supplier packaging and logistics coordination
Proficiency with Google Sheets / Excel for operational tracking and reporting
Experience with Shopify and OMS platforms preferred
Highly organized detail-oriented and comfortable owning operational workflows end-to-end
Strong analytical and problem-solving skills
Excellent written and verbal English communication (C1 or C2 level)
Comfortable working with founders remote teams and external partners in a fast-paced environment
Shift Schedule:
Job Title: Operations & Logistics Manager (Supply & Procurement) Contractor Fee: $1850 - $2000/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find j...
Job Title: Operations & Logistics Manager (Supply & Procurement)
Contractor Fee: $1850 - $2000/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
About This Role:
We are seeking an Operations & Logistics Manager (Supply & Procurement) to own day-to-day operational execution for a growing direct-to-consumer wellness eCommerce brand.
This is a hands-on execution-driven role focused on procurement inventory management and global logistics. The business operates with a small but high-impact SKU count and this role is critical to enabling growth and controlling costs by fully owning supply coordination logistics workflows and operational follow-through.
You will work closely with leadership to execute delivery plans once quantities and timelines are defined ensuring suppliers packaging partners and logistics providers remain aligned and on track.
Key Responsibilities:
Own end-to-end procurement and supply execution from ordering through receipt at the 3PL
Proactively identify and manage supply risks across finished goods packaging and accessories
Place and track purchase orders based on leadership delivery plans maintaining end-to-end visibility from PO placement through receipt at the 3PL
Coordinate directly with suppliers to confirm quantities lead times production status and ETAs actively navigating potential supply disruptions to mitigate delays
Ensure accurate up-to-date artwork and specifications are provided to packaging and manufacturing partners
Coordinate global logistics operations including freight booking shipment tracking and carrier communication
Monitor inbound shipments flag risks early and resolve logistics or documentation issues as they arise
Track weekly logistics and fulfillment costs monitor cost-to-serve and identify opportunities to reduce costs or improve service levels
Monitor 3PL performance and service quality against expectations
Maintain accurate operational reporting (inventory health OTIF performance costs partner performance) and manage Shopify operational configuration (SKUs shipping settings integrations)
Software/Platforms/Tools:
Shopify (admin and operational configuration)
OMS and inventory management systems
Google Sheets / Excel for tracking cost monitoring and reporting
Logistics freight and 3PL coordination platforms
Analytics dashboards and reporting tools
Project management tools (Asana Notion)
Communication tools (Slack Zoom Google Workspace)
Qualifications:
35 years of freelancing or remote contractor experience
36 years of experience in operations logistics procurement or supply chain roles preferably in eCommerce or consumer goods
Strong execution background with hands-on supplier packaging and logistics coordination
Proficiency with Google Sheets / Excel for operational tracking and reporting
Experience with Shopify and OMS platforms preferred
Highly organized detail-oriented and comfortable owning operational workflows end-to-end
Strong analytical and problem-solving skills
Excellent written and verbal English communication (C1 or C2 level)
Comfortable working with founders remote teams and external partners in a fast-paced environment
Shift Schedule:
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