National Accounts Representative
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Job Location:
Barberton, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
About Us
We provide industry-leading end-to-end fire protection mechanical and HVAC services. Our skilled tradespeople work in virtually every market across the nation.
Job Summary
S.A. Comunale is seeking a National Accounts Representative. The primary function of this role is to manage customer specific requests as it relates to inspection and service of the fire protection systems. The Company goal is to continuously grow the revenues of the National Accounts department while maintaining profits satisfying customers requirements and staying compliant with required guidelines.
This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards customer service and support quality work performance and an understanding of the inspection and services provided by the Company.
S.A. Comunale has been a local industry leader for end-to-end mechanical fire protection and HVAC services for nearly 100 years.
We offer our clients significant financial strength unmatched bonding capability an award-winning safety program and large-scale purchasing power.
With 16 locations and over 1450 employees including 850 skilled tradesmen throughout Ohio Pennsylvania New Jersey Kentucky Maryland and West Virginia S.A. Comunale can work in virtually every market sector and facility type.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
- Schedule service and inspection of customer sites on demand and set frequencies.
- Perform follow up as necessary on outstanding work orders.
- Maintain subcontractor relations and negotiate rates as needed.
- Provide phone coverage for assigned account(s) as well as overflow.
- Maintain profitable margins on work orders.
- Be the primary customer service contact for assigned account(s).
- Cross-train to perform any job occupation as determined by the Company.
- Regular and reliable attendance.
Qualifications
- High School Diploma or GED is required.
- 3 years experience in a call center or customer service environment is required.
- Strong customer service skills and the ability and willingness to learn new systems and processes is required.
- Experience with Microsoft Office (i.e. Word Excel and PowerPoint) applications is required.
Equal Opportunity Employer
Notice to Prospective Employees
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
EMCOR Group, Inc NYSE EME is a global leader in mechanical and electrical construction services, facilities services, energy infrastructure, sustainability and green building services for businesses, organizations, hospitals, education facilities and government
