Lifecycle Marketing Associate

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments Cash App has gone from a simple product with a single purpose to a dynamic ecosystem developing unique financial products including Afterpay/Clearpay to provide a better way to send spend invest borrow and save to our 50 million monthly active customers. We want to redefine the worlds relationship with money to make it more relatable instantly available and universally accessible.

Today Cash App has thousands of employees working globally across office and remote locations with a culture geared toward innovation collaboration and impact. Weve been a distributed team since day one and many of our roles can be done remotely from the countries where Cash App operates. No matter the location we tailor our experience to ensure our employees are creative productive and happy.

Check out our locations benefits and more at Role

The Cash App Engagement & Retention Marketing team builds data-driven relationships with customers across their lifecycle to drive acquisition activation and long-term engagement. Our work spans incentives referrals education and product adoption with a focus on scalable sustainable growth.

Were looking for a Lifecycle Marketing Associate to help scale Cash Apps foundational referral and acquisition incentives programs as part of our broader effort to expand our customer base. This role will independently own lifecycle initiatives with guidance from a lead while building expertise in incentives referrals and experimentation. Youll work cross-functionally to scope projects execute high-quality campaigns analyze performance and continuously improve how we use incentives to drive efficient growth.

This is a strong role for someone looking to deepen their hard skills grow strategic judgment and take on increasing ownership within lifecycle marketing.

You will:

• Independently lead lifecycle marketing projects owning execution from planning through launch and iteration
• Support the design execution and optimization of referral and prospect incentive campaigns that drive new active customers
• Use AI to uplevel and automate work as much as possible across strategy briefing asset development build and deployment and analysis.
• Build and apply expertise in experimentation analytics incentive mechanics CRM execution while developing a broader lifecycle marketing skill set
• Identify pull and analyze the data needed to evaluate campaign performance and generate insights that inform growth strategies
• Use SQL dashboards and experimentation results at a baseline level to support self-service analysis and performance reporting
• Partner with Product Creative Analytics and other cross-functional teams to understand project needs goals and success criteria for smaller initiatives
• Scope projects set clear expectations and timelines identify risks and propose solutions to keep work on track
• Execute campaigns with a strong attention to detail ensuring accuracy QA and a consistent customer experience

You have:

• 3 years of experience in lifecycle CRM or growth marketing ideally in a B2C product environment
• Experience executing lifecycle campaigns across channels such as email push SMS or in-app messaging
• Ability to identify the right data to answer marketing questions and perform analysis to inform decisions
• Experience with AI in automating strategic and operational tasks
• Baseline familiarity with technical concepts and tools (e.g. SQL Tableau dashboarding) that enables self-service analytics with support
• Experience working cross-functionally to deliver marketing projects with an understanding of how to align on goals and success metrics
• Strong organizational skills with the ability to scope work manage timelines and juggle multiple priorities
• High attention to detail and a quality-focused mindset
• Curiosity coachability and a growth mindset with a proactive approach to learning and skill development

Nice to Have

• Experience working on referral programs incentives or offer-led acquisition strategies
• Exposure to fintech banking or other regulated product environments
• Experience supporting limited-time offer or promotional campaigns

Pay Transparency

Block takes a market-based approach to pay and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidates starting pay will be determined based on job-related skills experience qualifications work location and market conditions. These ranges may be modified in the future.

To find a locations zone designation please refer to thisresource. If a location of interest is not listed please speak with a recruiter for additional information.

Zone A: $111700-$167500

Zone B: $103800-$155800

Zone C: $98200-$147400

Zone D: $89400-$134000

Were working to build a more inclusive economy where our customers have equal access to opportunity and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

We believe in being fair and are committed to an inclusive interview experience including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter who will treat these requests as confidentially as possible. Want to learn more about what were doing to build a workplace that is fair and square Check out our ID page.

While there is no specific deadline to apply for this role U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.

Required Experience:

IC