Front Office All-rounder

AccorHotel

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profile Job Location:

Melbourne - Australia

profile Monthly Salary: Not Disclosed
Posted on: 12 hours ago
Vacancies: 1 Vacancy

Job Summary

The successful candidate will: 

  • An ability to work night shifts across a 7 day roster. 

  • An open unrestricted drivers licence. 

  • Be customer focused. 

  • Have great attention to detail. 

  • Be reliable and well groomed. 

  • Be a strong team player with excellent communication and interpersonal skills. 

  • RSA certificate

What you will be doing: 

  • Provide efficient service for guest registration and departure; maintain accurate guest accounts and provide accurate helpful information.   

  • Attend to all incoming calls via the switchboard in a professional and polite manner constantly striving to provide Total Customer Satisfaction.   

  • Maintain strict security procedures to ensure guest confidentiality and safety. 

  • Welcome guests carry luggage park and retrieve guests cars explain the facilities of the Hotel provide tourism information and dining/entertainment recommendations to our Guests as required. 


Additional Information :

ABOUT NOVOTEL & IBIS MELBOURNE CENTRAL

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve!

What is in it for you

  • Employee benefit card offering discounted rates in Accor worldwide from day one.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.


Remote Work :

No


Employment Type :

Full-time

The successful candidate will: An ability to work night shifts across a 7 day roster. An open unrestricted drivers licence. Be customer focused. Have great attention to detail. Be reliable and well groomed. Be a strong team player with excellent communication and interpersonal skills. RSA certificat...
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Key Skills

  • Abinitio
  • Arabic Speaking
  • Babysitting
  • Advocacy
  • Administration Support
  • Humming Bird

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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