Administrative Assistant
The administrative assistant role at SERVPRO involves a combination of general office management and industry-specific coordination to support fire and water restoration projects. Because franchises are independently owned specific duties vary by location but standard responsibilities for 2026 typically include:
Primary Responsibilities
- Job & Crew Coordination: Receiving and dispatching lead calls and job referrals while coordinating crew schedules to ensure a timely response to emergencies.
- Documentation & File Management: Managing Work-in-Progress (WIP) boards completing internal job file quality reviews and preparing job paperwork for estimators.
- Customer Service: Acting as the first point of contact for clients in high-stress disaster situations providing professional assistance via phone and email.
- Administrative Support: Performing fundamental daily tasks such as data entry filing and preparing correspondence.
Requirements & Skills
- Experience: Most locations prefer 2 years of administrative or office-related experience.
- Education: A minimum of a high school diploma or GED is standard.
- Software Proficiency: Strong skills in Microsoft Office (Word Excel Outlook) are required. Familiarity with industry-specific software like Xactimate.
- Soft Skills: Must be a serious multi-tasker capable of remaining calm and professional during tense situations.
Working Conditions
- Schedule: 40 hours/week in person with shifts between 8 a.m. and 5 p.m. non negatable
Pay Rate $18
Competitive pay based on Servpro experience
is an EOE M/F/D/V employer
Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21
Compensation: $18.00 - $20.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Junior IC
Administrative AssistantThe administrative assistant role at SERVPRO involves a combination of general office management and industry-specific coordination to support fire and water restoration projects. Because franchises are independently owned specific duties vary by location but standard respons...
Administrative Assistant
The administrative assistant role at SERVPRO involves a combination of general office management and industry-specific coordination to support fire and water restoration projects. Because franchises are independently owned specific duties vary by location but standard responsibilities for 2026 typically include:
Primary Responsibilities
- Job & Crew Coordination: Receiving and dispatching lead calls and job referrals while coordinating crew schedules to ensure a timely response to emergencies.
- Documentation & File Management: Managing Work-in-Progress (WIP) boards completing internal job file quality reviews and preparing job paperwork for estimators.
- Customer Service: Acting as the first point of contact for clients in high-stress disaster situations providing professional assistance via phone and email.
- Administrative Support: Performing fundamental daily tasks such as data entry filing and preparing correspondence.
Requirements & Skills
- Experience: Most locations prefer 2 years of administrative or office-related experience.
- Education: A minimum of a high school diploma or GED is standard.
- Software Proficiency: Strong skills in Microsoft Office (Word Excel Outlook) are required. Familiarity with industry-specific software like Xactimate.
- Soft Skills: Must be a serious multi-tasker capable of remaining calm and professional during tense situations.
Working Conditions
- Schedule: 40 hours/week in person with shifts between 8 a.m. and 5 p.m. non negatable
Pay Rate $18
Competitive pay based on Servpro experience
is an EOE M/F/D/V employer
Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21
Compensation: $18.00 - $20.00 per hour
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Junior IC
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