Warranty AdministratorCashier
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Job Location:
Bentonville, AR - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Here is the revised ad combining the Warranty Administrator and Service Cashier responsibilities. This creates a dual role that is vital for both the back-office financial health and the front-end customer experience.
Warranty Administrator & Service Cashier Nunnally Chevrolet
Location: Nunnally Chevrolet Bentonville AR
Job Type: Full-Time
About Us: Nunnally Chevrolet is a premier automotive dealership dedicated to providing exceptional service to our customers. We are looking for a versatile and organized individual to join our Service Department as aWarranty Administrator & Service Cashier. If you are process-driven good with numbers and enjoy working with people this is the perfect role for you.
The Role: This hybrid position is the heartbeat of our Service Department. You will be responsible for the technical processing of warranty claims to General Motors to ensure the dealership is paid while also serving as the final point of contact for our customers as they pay for their services. You will bridge the gap between accurate paperwork and excellent customer service.
Key Responsibilities:
Warranty Processing: Prepare submit and track warranty claims to General Motors ensuring compliance with all policies and procedures.
Customer Cashiering: Process customer payments for service and parts (cash credit cards checks) and close out Repair Orders (ROs) efficiently.
Claim Corrections: Identify correct and resubmit rejected warranty claims to maximize dealership revenue.
Balancing: Reconcile the cash drawer daily and prepare deposits; reconcile warranty schedules to ensure payments are received.
Documentation: Audit repair orders for proper documentation (signatures punch times) before closing or submitting.
Customer Service: Provide a friendly and professional experience for customers picking up their vehicles answering basic billing questions and retrieving keys.
Filing & Admin: Maintain organized files for warranty records and customer service invoices.
Qualifications:
Experience: Previous experience in an automotive dealership (Warranty or Cashiering) is preferred.
Detail-Oriented: Ability to catch errors in paperwork and handle money accurately is essential.
GM Knowledge: Familiarity with General Motors warranty policies or GM Global Connect is a major plus.
People Skills: A positive friendly attitude is required as you are the last impression the customer has of our dealership.
Tech Savvy: Proficiency with computers and dealership management systems (DMS).
Multitasking: Ability to switch gears quickly between focused paperwork and helping a customer standing at the counter.
What We Offer:
Competitive Hourly Pay/Salary
Health Dental and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO) and Holidays
Ongoing Training
A professional and supportive work environment
Required Experience:
Unclear Seniority
Key Skills
- OEM
- Customer Service
- Organizational skills
- Algebra
- Computer Skills
- Dealership Experience
- Mechanical Knowledge
- Service Writing
- Filing
- Administrative Experience
- Automotive Service
- Writing Skills
About Company
George Nunnally Chevrolet is looking for a front desk Receptionist. This person will be the first point of contact for many customers and employees, and need t...
