Warranty Legislation Lead

Job Description

The Role

The Warranty Legislation Lead is a 7th level role within the Dealer Service & Warranty Operations team responsible for leading strategic initiatives at the intersection of warranty legislation public policy and cost optimization. This role leverages analytical legal/statutory interpretation and project leadership skills to drive cost mitigation efforts for GM enable exceptional customer experiences and ensure compliance with evolving state and federal warranty regulations.

You will operate as a cross-functional project leader partnering with engineering quality legal public policy finance and dealer operations to interpret statutory requirements design compliant solutions and deliver measurable improvements in warranty reimbursement practices and operational efficiency.

What Youll Do (Responsibilities)

Legislative & Regulatory Leadership

• Interpret capture and maintain state statutory warranty reimbursement requirements including labor and parts provisions in a structured and accessible manner for the business.

• Support public policy efforts by mining and synthesizing statutory and warranty data for use when lobbying legislators and regulators.

• Provide analytic and subjectmatter support for warrantyrelated litigation and mediation including data preparation and expert documentation for insuit matters.

• Ensure compliance and help control costs associated with evolving state and federal warranty and dealer legislation balancing customer dealer and GM interests.

• Partner with legal and policy teams to assess the impact of proposed or enacted legislation on warranty programs and recommend compliant costeffective responses.

Analytics Modeling & Data Storytelling

• Utilize dealersupplied data curated enterprise data selfconstructed data sets and enacted state statutes to identify trends risks and opportunities related to warranty legislation and reimbursement practices.

• Transform complex legal and warranty data into compelling narratives and clear recommendations for senior leadership and crossfunctional partners.

• Leverage knowledge of retail automotive fixed operations (Parts/Service/Body) to ensure solutions are practical for dealers and drive compliance with statutory requirements.

Your Skills & Abilities (Required Qualifications)

• Bachelors degree in Business Automotive Management Paralegal Public Policy Data Analytics or a related field.

• 3 years of experience in Service Warranty or Quality business processes or systems.

• 3 years of experience with data analysis business intelligence strategic analysis or related disciplines.

• Demonstrated ability to manage crossfunctional projects and influence without direct authority.

• Strong technical acumen with the ability to understand automotive components and systems and how they relate to warranty and legislative requirements.

• Knowledge of retail automotive fixed operations (Parts/Service/Body) and dealer processes.

• Advanced problemsolving skills with a high level of independent judgment and decisionmaking; ability to work independently with minimal direction.

• Strong written and verbal communication skills including the ability to clearly communicate complex legal and analytical concepts to nontechnical stakeholders.

• Excellent presentation skills with proficiency in PowerPoint or comparable tools and a proven track record of developing presentations that tell a cohesive story and convey recommendations based on datadriven insights.

• Ability to travel within the U.S. as needed to support legal or mediation hearings legislative meetings and key business engagements.

• Demonstrated ability to treat information confidentially and handle sensitive matters with discretion.

What Can Give You A Competitive Edge (Preferred Qualifications):

• Advanced degree (e.g. MBA JD MPP MS in Analytics) is a plus.

• Experience with a major consulting firm or in a strategic advisory role.

• Prior experience working directly with state warranty statutes dealer franchise law or automotive regulatory policy.

• Strong mechanical aptitude and curiosity for understanding how vehicles and components work and how that translates into warranty and legislative risk.

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About GM

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