Sr. Software Engineer, Agentic AI
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Job Location:
Austin, TX - USA
Monthly Salary:
$ 118800 - 205600
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.
Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.
About the team and role:
We are the Customer Service Technology (CS Tech) organization at eBay! We are building the next generation of agentic AI systems that empower millions of buyers and sellers worldwide. Our vision is to deliver intelligent autonomous help experiences that resolve customer issues end-to-end grounded in policy connected to eBays data and designed with trust safety and human fallback in mind.
We are creating a scalable multi-agent platform that combines LLM reasoning knowledge retrieval orchestration backend integrations workflow automation and modern engineering practices across a hybrid architecture of services Java applications Muse UI plugins and Python-based ingestion pipelines.
If you are excited about building intelligent systems that take real actions integrate with complex services and shape how customers interact with eBay this is the team for you.
What you will accomplish:
Design and build agentic AI capabilities for a core help domain including multi-step reasoning tool calling state management and safe automation.
Standardize service interaction patterns across Java/Spring Boot modern web UI frameworks micro frontend web applications and Python data pipelines ensuring industry standard quality.
Implement and optimize retrieval-augmented generation (RAG) and fine-tuned LLM workflows grounded in policy and transaction data.
Develop scalable services that connect with multiple eBay systems establishing standards for observability reliability and operational excellence.
Define guardrails fallback logic and safety patterns to ensure alignment to compliance privacy and auditability.
Partner with multi-functional teams to define agent behavior success metrics and continuous improvement loops and mentor engineers through reviews documentation technical mentorship and pair programming.
What you will bring:
7 years of software development experience with strong CS fundamentals and distributed systems expertise.
Proficiency in developing backend services using and Java (Spring / Spring Boot).
Experience in crafting and scaling microservices APIs and workflow orchestration.
Hands-on experience with Open AI SDKs LLMs proficiency with session/context storage systems (e.g. NuDocument/NuKV) embeddings and RAG; strong data modeling and integration with internal/external APIs.
Skilled in CI/CD Git Docker and Kubernetes emphasizing secure coding and operational excellence.
Experience with agentic architecture including agent frameworks tool-calling protocols and planning/execution patterns.
#LI-BB1
The base pay range for this position is expected in the range below:
$118800 - $205600Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.
Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- Data Structures
- JavaScript
- Software Development
- Java
- Distributed Systems
About Company
Founded in 1995 in San Jose, Calif., eBay (NASDAQ: EBAY) is where the world goes to shop, sell and give. Whether you’re buying new or used, common or luxurious, trendy or rare – if it exists in the world, it’s probably for sale on eBay. Our great value and unique selection help every ... View more
