Kennedy Shelter Assistant Director of Programs
Share
Job Location:
Alexandria, VA - USA
Monthly Salary:
$ 64000 - 69000
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Level: Assistant Director
Department: The Kennedy Shelter
Reports to: Program Director Kennedy Shelter
Salary Range: $64000$69000
Location: Alexandria VA
FLSA Status: Exempt
About Us
Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government agencies private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic the last year our compassionate team impacted the lives of nearly 2000 individuals half of whom were children.
Our culture is grounded in our core values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.).
About the Role
The Assistant Director of Programs (ADP) supports the day-to-day programmatic operations of the Eleanor Kennedy Shelter an emergency shelter serving adults experiencing homelessness in Alexandria VA. The ADP provides leadership and oversight to direct service staff ensures high-quality trauma-informed service delivery and supports the safe and effective operation of the shelter.
The ADP directly supervises case management and program staff and works closely with the Program Director of the Kennedy Shelter to ensure consistent client-centered services regulatory compliance and continuous program improvement. The ADP may carry a limited caseload as needed and serves as a key on-call and leadership presence for the shelter.
How You Will Contribute
Program & Staff Leadership
- Supervise and support direct service staff including case managers and program staff using a trauma-informed and housing-focused approach
- Provide leadership coaching and professional development through regular one-on-one meetings performance evaluations and team meetings
- Support staff in managing complex client situations and crisis interventions
- Assist with staff scheduling coverage planning and on-call support as needed
Service Delivery & Client Support
- Oversee case management services focused on housing stabilization resource connection and individualized service planning
- Support intake assessment and service coordination for shelter participants as needed
- Meet with participants to address concerns related to shelter stay safety or service delivery
- Ensure services are delivered with dignity respect and cultural responsiveness
Shelter Operations & Compliance
- Support the safe efficient and orderly operation of the shelter in collaboration with shelter leadership
- Ensure compliance with agency policies contract requirements and local/state regulations
- Monitor documentation case files and data entry to ensure accuracy and timeliness
- Collaborate with data and quality staff to support reporting and program outcomes
Collaboration & Program Development
- Work collaboratively with internal departments and community partners to support participant needs and housing exits
- Assist the Program Director in identifying service gaps program improvements and new initiatives
- Support hiring onboarding and training of program staff
- Serve in an on-call capacity to support staff during emergencies or critical incidents
Administrative Responsibilities
- Review and approve staff timesheets and leave requests
- Maintain accurate program documentation and reporting
- Proficiently operate a personal computer and Microsoft Office products (email calendar Word Excel Teams etc.)
- Exemplify Shelter Houses iC.A.R.E. values in all interactions
- Perform other duties as assigned to support the shelter and agency
About You
Required
- Bachelors degree in human services social work or a related field or equivalent experience
- At least 3 years of experience working in homeless services emergency shelter or related human services settings
- At least 3 years of supervisory or program leadership experience
- Strong communication organizational and problem-solving skills
- Ability to manage competing priorities and make sound timely decisions
- Valid drivers license
- Willingness to work evenings weekends and on-call shifts as required
Preferred
- Masters degree in Social Work or related field
- Experience working in adult emergency shelter or residential programs
- Experience supervising staff in a 24/7 or congregate care environment
- Familiarity with HMIS or comparable client data systems
Physical Requirements
- Annual TB test required
- Ability to sit or stand for extended periods
- Ability to lift and carry items weighing 1020 pounds
Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Shelter House, Inc. is a community-based, non-profit organization that provides crisis intervention, safe housing, and supportive services to neighbors experiencing homelessness and victims of domestic violence for Fairfax and Loudoun County communities.
