Account Manager

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of Do you want a workplace that will challenge you and offer you opportunities to learn and grow A position at Xcel Energy could be just what youre looking for.

Position Summary

The position of account manager is accountable for all aspects of managing the relationship with assigned commercial and industrial customers within NSPM southeast service territory (Winona Red Wing Wabasha). The objective of this position is to drive high levels of customer satisfaction and loyalty through effective implementation of account management strategies including collaborative account planning delivery of the demand side management programs and responding to customer needs through both formal and informal channels of influence.

Essential Responsibilities

• Develop and implement effective account management strategy and tactics including: Territory Management and Communication Plan; customer prioritization based on needs; identification of Key Decision Makers and Influencers; Collaborative Account Planning; and delivery of Demand-side management programs

• Respond to all assigned customer inquiries including billing services operations rate and product/service inquires. May serve as leader on projects that set direction for these products and services.

• Negotiate prepare and execute contracts for energy services customer financing equipment leasing and other special agreements.

• Advise and assist in local sales/account management activities including trade ally meetings consumer demonstrations employee meetings and special promotions. Maintain memberships and actively participate in professional and community associations.

Minimum Requirements

• Requires BA/BS degree with technical or business-related emphasis or combination of education and sales/marketing work experience providing equivalent knowledge.

• 3 - 5 years of experience in sales/marketing with proven results required.

• Knowledge of Microsoft Office required.

Preferred Requirements

• Certified Energy Manager

• Previous energy efficiency background

As a leading combination electricity and natural gas energy company Xcel Energy offers a comprehensive portfolio of energy-related products and services to 3.4 million electricity and 1.9 million natural gas customers across eight Western and Midwestern states. At Xcel Energy we strive to be the preferred and trusted provider of the energy our customers need. If youre ready to be a part of something big we invite you to join our team.

All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

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