Assistant Vice President PR & Issues Management

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Assistant Vice President - PR & Issues Management

In this highly visible and impactful role the leader will work across Genpact to conceptualize and execute an impactful communications program leveraging all channels and tactics for India. They will work lead India PR and Reputation Management cross-functionally to build protect and defend Genpacts brand.
Responsibilities
Public Relations
Partner with India leadership to shape the communications program establish KPIs for success deliver growth objectives and build Genpacts corporate reputation and employer brand in region
Mange Genpacts India PR Agency of Record for the overall execution of the program to track overall performance and deadlines
Continuous media mapping to identify journalists and build enduring relationships with them; create narratives that reinforce Genpact as experts in our chosen areas
Collaborate with Global PR team to work with business and vertical/service line teams to align and create plans for thought leadership programs/ products/ solutions and launches which can be amplified through communications
Identify conferences and speaking opportunities in India for Genpact spokespersons
Conduct media training for regional leaders and support high-priority activations in-region (larger vertical events and corporate sponsored initiatives)

Reputation Management
Manage crisis communications and preparedness and overall reputation management activities with a specific focus on India. Act as communications lead on India-based crises.
Partner with and provide communications counsel to key HR legal and business stakeholders.
Keep stakeholders informed about crisis response progress and decisions.
Maintain updates in Reputation Management Crisis Playbook and Tracker.
Help implement reputation management training Playbook open office hours and related stakeholder awareness sessions.
Identify potential regional reputation management issues like geopolitical concerns and/or client and operations issues. Develop communications contingency plans.
Monitor traditional and social media with appropriate teams for crises and pertinent reputation management concerns (Meltwater social talent marketing etc.)
Collaborate and support global Communications team on established and ad-hoc reporting demonstrating business value the function drives.
Qualifications we seek in you!
Minimum Qualifications
Relevant years background in public relations or corporate communications with some experience at a large global company preferably in technology or professional services. Prior PR agency experience a plus.
Strong critical-thinking skills and the ability to manage ambiguity.
Experience working with senior leadership preferably C-suite executives. Solid professionalism and ability to navigate nuances in corporate politics.

Preferred Qualifications/ Skills
Agility and need-for-speed capable of managing multiple critical projects at once.
Excellent writing skills research and communication skills.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.